Sonesta Hotel Baltimore Inner Harbor

Nice people, but bad facility

Liked: The front desk staff
Disliked: Old, dated room - the bathroom was gross

Good value for money

Liked: Very comfortable bed, spacious bedroom, good location, reasonable price. Staff are really kind except for one lady that was in the front desk during my check-in: very rude and unpolished.
Disliked: Elevator smells bad and breakfast very slim.

It was a decent stay

Liked: The staff was very helpful.
Disliked: There were 2 things 1. The first room we were given there was a really strong order of cigarettes and something else. Fortunately the staff had no problem changing our room. Both rooms look on to a roof and other windows not the city. 2. You either park on the street or pay for valet. If your staying at the hotel they should provide parking since the street parking is extremely limited.

It was ok. The desk...

Liked: It was relatively clean.
Disliked: Some of the areas in the room were untouched by the renovations.There was peeling paint and rust in some spots.

Very good

Liked: Location, spacious, window opened, surprisingly quiet.

Exceptional

Disappointing

Good

Disappointing

Liked: Hotel was fine except for poor customer service
Disliked: The valet was not on premises and when i asked the lady at the desk she refused to help me, on holding my bag until later.