Decanter Hotel Guest Reviews
Write a review
Write a review
Lee Wed, 30 April 2025
Very nice hotel. Would definitely...
Liked: Nice staff. Great location.
Disliked: Housekeeping was an issue.
Aleksandar Sat, 26 April 2025
NOT GOOD, CERY DISAPPOINTING!!!!
Disliked: Our stay at Decanter was disappointing. Some of the issues we encountered included:1.The room was not clean — there was mold in the bathroom.2.The bathroom ceiling was leaking.3.It was very noisy during the night.4.The staff was not helpful; we reported the leak, but nothing was done.5.They do not clean the rooms unless requested, and even after we asked, the room was not cleaned.Overall, it was not a good experience, and I would not recommend this hotel.
Belamaric Thu, 17 April 2025
Spacious and comfortable
Liked: Central location, spaciousness and balconies
Disliked: Water pressure in the shower was not great. The noise from the street until late in the night did not bother us, but it might bother other travellers. Keep in mind you’re in the heart of Old San Juan where there is a lively night life.
Konstantin Tue, 25 March 2025
Poor
Liked: Good location, great for short stay. Smooth check-in and check-out service.
Disliked: It was very noisy until late, bar tables located just outside the room door. Windowless room does not give comfort at high enough price.
Stacie Tue, 25 March 2025
Exceptional
Lisa Mon, 17 March 2025
Exceptional
Valerie Mon, 17 March 2025
Superb
Judith Mon, 10 March 2025
Definitely worth the trip The...
Liked: Close to Old San Juan very super clean and updated hotel staff was so helpful and friendly
Disliked: Noise - we were in a room right next to the common area They were noisy until 11 or later and up early
Henderson Sat, 8 March 2025
Exceptional
Liked: Calm and quiet hotel centrally located with great bed and A/C
Marisaaus Thu, 6 March 2025
Superb
Liked: Hotel with a great location in viejo San Juan. Very comfortable and staff excellent!