Dear Lisbon - Bordalo Palace Chiado

Superb

Liked: Lovely spacious room, a separate dressing room and large bathroom.Staff very friendly and helpful.Good windows kept noise from streets to a minimum.Great location to explore old areas of the city.
Disliked: Old building with wooden floors so noise can travel. But this is due to other guests.

Had a wonderful stay, the...

Liked: The location, the size, familiarity and friendliness of the personnel.

Very good

Exceptional

Liked: Amazing staff! I ran into some travel issues, and they were beyond helpful and supportive. The rooms and breakfast were lovely as well. The location was perfect.

Great stay in Bordalo Palace...

Liked: The staff were amazing, very attentive and kind. Breakfast was varied and plentiful and the breakfast room was lovely. The room was really nice, quiet and comfortable, bed and pillows perfect. The location in Chiado was perfect, eateries at your doorstep, and everything to see is easily walkable. We survived the walk back up the hilly bits 😄
Disliked: Nothing!

Exceptional

Very nice stay. Clean rooms...

Liked: The location was great for walking around the old town. The hotel was quite quaint. Only negative is there is no elevator
Disliked: No elevator

Dear Lisbon - Bordalo Palace...

Liked: We really enjoyed our stay at the boutique hotel, Bordalo Palace!! Our reception and check in went smoothly with Katarina!! She provided excellent information of the area restaurants, shops, historical sites, and points of interests. She even referred my wife to a nail salon and made the appointment for her!! The hotel offers a breakfast which was tasty/plentiful and the staff were very attentive to guests!! The location of the hotel couldn't be better, in the middle of the Chiado area with restaurants within close walking distance. Shopping is also within walking, if you can navigate hilly streets easily. Wonderful stay!!
Disliked: Unfortunately, the hotel doesn't have an elevator, which was challenging for my wife but doable. (Our reason for the 9 rating instead of 10) Since my wife is also a diabetic, it would be helpful to provide the option of renting a small room refrigerator for medications. However, the hotel allowed the medications to be stored in the kitchen refrigerator for our stay. Thank you!!

Very relaxing.beautiful hotel in central...

Liked: Beautiful old building. Very well maintained. I loved the period features, beautiful tiles, ceiling rose, staircase and etc. very comfortable.
Disliked: Nothing. Properly was perfect.