Days Inn & Suites by Wyndham Northwest Indianapolis

I am so sorry to report that the conditions at the hotel were so disappointing I couldn't stay. As I walked in from the outside in the stairway the smell of mold was too much. I have asthma and had a big dance competition the next day and couldn't risk being sick and unable to function. The hallways and door areas were dirty. I stay in hotels a lot in my work and have never had to refuse to stay in a building. I contacted your service and we waited on the hotel for about 10 minutes to answer with no luck. The lady said she would try them again. Now they said I would have to see if your company will reimburse my money. I sure hope so because when a hotel is listed as good and it's not, that's not fair to the public. Also when I called back and talked to the hotel lady about coming back to sign papers because of leaving she said I didn't have to and sent me a confirmation of my cancellation. She also said they were aware of the smell but couldn't get it under control. I sure hope you will do the right thing and return my money so I will continue to use your site and tell my friends how easy you are to work with. Thanks for asking and caring to find out about my stay. Cindy L

Pleasant

Very good

Passable

Nothing romantic about it

Liked: The pillows were comfortable
Disliked: The bathroom the bathtub specifically broken equipment the air conditioning was broke in certain parts of inn didn't even want to see the pool facilities from the room alone

Very good

Exceptional

Pleasant

Liked: Bathroom needs to be updated
Disliked: Walls need painted again

Shit hole

Liked: Nothing
Disliked: Staff person on check in was rude Place smelt like stale cigarettes. Paints peeling or flaking. Floors were looking like they were dampFurniture broken Pool that's advertised was closed

Exceptional