Days Inn & Suites by Wyndham Northwest Indianapolis

I am so sorry to report that the conditions at the hotel were so disappointing I couldn't stay. As I walked in from the outside in the stairway the smell of mold was too much. I have asthma and had a big dance competition the next day and couldn't risk being sick and unable to function. The hallways and door areas were dirty. I stay in hotels a lot in my work and have never had to refuse to stay in a building. I contacted your service and we waited on the hotel for about 10 minutes to answer with no luck. The lady said she would try them again. Now they said I would have to see if your company will reimburse my money. I sure hope so because when a hotel is listed as good and it's not, that's not fair to the public. Also when I called back and talked to the hotel lady about coming back to sign papers because of leaving she said I didn't have to and sent me a confirmation of my cancellation. She also said they were aware of the smell but couldn't get it under control. I sure hope you will do the right thing and return my money so I will continue to use your site and tell my friends how easy you are to work with. Thanks for asking and caring to find out about my stay. Cindy L

Bad

Disliked: Toilet isn’t working

Bad

Liked: N/a
Disliked: Staff was rude, pool was closed soda machine didn't work..

Exceptional

Very good

Was very uncomfortable and not...

Liked: Only thing we liked was the pool
Disliked: Nothing ! It was dirty mostly all staff was rude and stand offish. Very outdated with roaches , roles in walls, bedding dirty with stains. Towels and toilet paper was damped . Plus more ! Was out out one of our rights with police report because we had pictures of roaches, ants and damaged rooms .

This hotel is the literal...

Liked: The best part of staying at this hotel was leaving and knowing I would never come back again.
Disliked: This hotel is about as cheap as you can get. Found trash in the room from a previous guest, breakfast was scarce at best, got sick from drinking the water on site, bed was not comfortable whatsoever, asked for extra pillows and towels did not receive any more pillows but was given pool towels, it sounded like customers were fighting the staff physically and vice versa. Honestly, the pictures were very deceptive from the actual experience. If I could do it over again, I would just buy a tent and stay with the homeless folks in the area.

It was a great place...

Liked: The bed was very comfortable and so were the pillows. Getting the room was very easy and checking in was also pleasant.
Disliked: The AC didn't work well and the bathroom left a lot to be desired. It was dirty and not very well stocked.

Bad

Would stay again

Liked: Great price! We didn’t have any issues. I would stay again.
Disliked: Not a huge deal but Breakfast was cleaned up and gone a half hour before it should’ve been!