I am so sorry to report that the conditions at the hotel were so disappointing I couldn't stay. As I walked in from the outside in the stairway the smell of mold was too much. I have asthma and had a big dance competition the next day and couldn't risk being sick and unable to function. The hallways and door areas were dirty. I stay in hotels a lot in my work and have never had to refuse to stay in a building. I contacted your service and we waited on the hotel for about 10 minutes to answer with no luck. The lady said she would try them again. Now they said I would have to see if your company will reimburse my money. I sure hope so because when a hotel is listed as good and it's not, that's not fair to the public. Also when I called back and talked to the hotel lady about coming back to sign papers because of leaving she said I didn't have to and sent me a confirmation of my cancellation. She also said they were aware of the smell but couldn't get it under control. I sure hope you will do the right thing and return my money so I will continue to use your site and tell my friends how easy you are to work with. Thanks for asking and caring to find out about my stay. Cindy L

Liked: That house keeping was on top of their job and front desk attendants were nice
Disliked: Online there the hotel advertised a business center but the staff claimed there was not one. I chose this hotel for the business center, so it did cause a little inconvenience that one was not actually offered

Very good

Pleasant

Liked: Room was clean staff was nice
Disliked: The shower rode was bent so the shower curtain wouldn't stay shut. When I took a shower water got every where. Missed morning coffee but we understand.

Poor

Disliked: No breakfast. Run down. No investment in keeping it up.

Won't stay there again

Liked: No breakfast provided
Disliked: Carpet was dirty with blood stains...blood stains on wall...shower dirty

Bad

Liked: The facility was dirty seemed like I hadn't been cleaned in months stains all over the walls carpet bedding. Bed was uncomfortable shower had paint nail polish all over grout unfinished very sharp.
Disliked: Nothing

I didn't like the stay...

Liked: No breakfast available Terrible stay.
Disliked: Someone knocking on my window in middle of the night

Passable

Clean, comfortable, and a great...

Liked: The bed was hard, which is fine with me. It was clean, staffs were helpful and kind, plenty of parking.
Disliked: It was a bit noisy on the first floor, and I heard staff talking loudly around 8 AM outside my door. It's old and needs updating, but for the value, I didn't care.