Days Inn & Suites by Wyndham Katy

I need the extra night...

Disliked: Booking.com charged me for an extra stay and I only spent 1 night.

Exceptional

Good

Liked: The room was comfortable and clean. The location was great and close to area where I was going which was to a funeral to bury a family member .
Disliked: Elevator was out of order. Stayed on 2nd floor. Had to carry lots of luggage up and when I got to the room tv remote was not working. The person at desk wasn't too helpful until later. I already sent that complaint in. Had no wash cloths when I got there. Went to get some and was handed dingy spotty towels from the person who checked me in. I used hand towels that was there for the night and got decent ones the next morning . The check in person was not too helpful and did not give good member service. I work at a retail going on 26 yrs and I know how to give them what they need..overall we had a good stay. Also with elevator not working my uncle who had a stroke andwalks with a bad limp had to walk up and down stairs.

Very Nice and clean.

Liked: Clean
Disliked: None~

Pleasant

Disliked: Th tv was out dated no Netflix

Superb

Superb

Liked: We will back there again. We love it!

Beyond disappointing

Liked: The employees were nice and friendly.
Disliked: Bedding, towels seemed not white enough, old furniture, only satellite tv available. Even the bed sheets and pillow cover were not ironed. I had insomnia just thinking about all that. Unfortunately, it was late at night that I made it to the room. I could have canceled if I had known it earlier and would not mind loosing what I had already paid. If I knew what I was paying for, I would have added a couple of dollars more to find a decent hotel. I was with my daughter, and I felt very bad bringing her into that kind of environment. The environment was way below decent. I am banning this hotel chain from my wish list. That was the first and last time I am booking at Days inn.

Very uncomfortable didn't get any...

Liked: Didn't try it
Disliked: Everything no heater in the 1st room then the second room looked like someone was staying in there.Reply uncomfortable bed smelt really bad. Had a guy out by my door sleeping and coughing the whole time front desk seen him there and said nothing when I asked about it .Did not sleep at all.Arrived there @ midnight from out of town left very early.