Niwas Inn

I would never stay again and will book directly for a better rate.

Liked: Location.
Disliked: Overcharged; TV didn't work; smoke filled; I asked for a room change but because of how I booked the room no change could be made.

Would stay here again in the future.

Liked: Fairly economical; location; clean.
Disliked: For me - nothing really negative.

Management needs to brush up...

Liked: I like that the grounds are well maintained and even tho people say Fife is a rough area you don't get that vibe at Niwas Inn. Most of the staff are Welcoming and Friendly.
Disliked: I'm not sure his name but the gay Mexican employee that works at Night he is Very Unprofessional and Beyond Rude. He acts as if he doesn't want to be there himself... The Management should really consider letting him go. It would be better for business in my opinion. Another thing that needs to be addressed is that granted they have a fee for pets Service Animals legally are not to be charged as pets. I have stayed at this property couple times once was for 20 days the next time was like 3 weeks I'd say easily roughly 70-75 nights I have paid for and realized now that they charged me 30 dollars per Animal. I have two service animals that's roughly 4200 dollars they've taken from me that I will be talking with management to have reimbursed because that is not right. If they won't handle it at the Management level then I will be contacting the BBB and filing a formal complaint and following up with a lawsuit that I'll win hands down because any body can look and see that service animals are not to be charged as a pet... This is by far my biggest complaint.

Bad

Liked: Old,dirty,noisy..

4th of July stay

Liked: I liked how they had an ATM on site for the cash deposit.
Disliked: Cash deposit

Very good

Liked: The quiet
Disliked: The dirty bathroom door

Exceptional

Liked: The front desk woman was gorgeous and had such long hair and was very patient with me even though I had a few drinks before checkin in, I lowkey want to take her on a date

Bad

Disliked: They tried to not give us our

Bad customer service

Liked: The room seemed decently clean, and most staff were respectful and kind.
Disliked: One staff member (Eduardo) was not willing to fix a clogged toilet that was clogged when we got there. He handed me a plunger and said, "I don't do toilets," and accused us of damaging the toilet after only being there for an hour. He said the room was fine before we got there, despite the obvious water damage to the floor and bathroom door frame. Tiles were also very loose and raised. He kept hanging up on me when I called and wining at us about doing his job.

Exceptional

Liked: Front desj agent was nice.

Exceptional