Days Inn By Wyndham West Point Guest Reviews
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|1.4 miles from West Point centre|
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Em Fri, 5 July 2019
Liked: Nothing.The site has engaged in cost-cutting procedures to the point where there was actually duct tape on my room door handle! There is no valet or luggage stand in the room so no place to put your suitcase..Looks like there might have been a suitcase valet there at one point since there is a space for one. You are allowed one roll of tissue daily. Maids come early to clean your room and knock loudly. The knob came off in my hand when I turned on the faucet to get some water! Desk is often left unattended. Lobby is locked in evenings and must communicate with staff thru a smaller window. This is very, very tacky. Breakfast is a disappointment. Cereal was stale and l could find no milk. No staff around either to ask for help.
The manager leaves the desk unattended to help with housekeeping rather than hire someone. He is rude and arrogant and acts like he is doing you a favor by letting you stay there at HIS hotel. His wife or l believe she is a relative at least, was very welcoming and accommodating.
Disliked: The customer service concerning supplies and staff availability definitely needs to be addressed!
Meagan Thu, 4 July 2019
Liked: Room was very clean and smelt fresh
Denita Thu, 4 July 2019
Rachael Mon, 1 July 2019
I would give this experience...
Liked: The room was a little small but it was comfortable and it had everything you would need in it...
Disliked: The tub wasn't sealed properly so i felt as if i was about to fall so i had to bathe carefully.... I was afraid. The pool closes to early.The food could have been a bit better but the presentation was fabulous...
Anonymous Mon, 1 July 2019
Anonymous Sat, 29 June 2019
Liked: The location
Disliked: The run was dirty and mold smell in air-conditioning. I ended up sick because I am allergic to mold.
Anonymous Sat, 22 June 2019
Liked: The friendly service and very clean
Jacque Sun, 26 May 2019
Liked: Staff was very friendly and accommodating
Disliked: Breakfast was only cereal and pastries. Air conditioning did not work on high but did cool the room on low
Michael Mon, 13 May 2019
It was acceptable for price...
Liked: Room was pretty clean and neat. Location was right on the route.
Disliked: Breakfast was a joke. Never could get access to wifi(had 3 devices and couldn't get any to connect) although staff said it was working. Icemachine didn't work.
Birch Mon, 15 April 2019