Superb

Liked: The text message telling us that our room was ready for early check-in was great. The hotel room and hotel facilities including the sauna and swimming pool are modern and clean. Towels are provided for the pool and adjacent showers. Location is nearby Victoria and the two highways that lead away from it.
Disliked: My only negative experience with this hotel is with the front office/lobby. Upon arrival there was already one lady ahead of us checking in or out and a delivery man waiting for a signature. Obviously, the one-man reception can only attend one guest at a time and we have to wait, but I am displeased how we were treated while waiting, or rather the lack of treatment. The reception did not acknowledge our existence or even bothered to give us a look. Only after the lady had left and the delivery man was serviced did the reception interact with us. The ensuing check-in experience was "OK", but check-ins the week before at other hotels were more warm. The next day, the check-out experience was similar. We arrive to an empty front desk and the door is open to an adjacent office. We see the reception man sitting behind a computer typing. I guess he also saw us in the corner of his eye as he came to service us a whopping two minutes later! Unbelievable. The waiting is not what bothers me, it is the lack of acknowledgement. A simple "Welcome, i will be with you shortly" would have sufficed.

Superb

Disliked: There was confusion about location ..went to Days Inn on harbor. Had to take a taxi to uptow location. Apparently this is not the first time this has happened ...according to taxi driver and receptionist.

Superb

Very good

Exceptional

Worn bed, vert noisy air...

Liked: Location

Nice place to stay good...

Liked: Should be included
Disliked: Remove rug in the room

Good

Liked: One receptionist was great the info from the hotel manger was great and he seemed to really care
Disliked: The other receptionist was moody and always walking away and dealing with the phone when talking to you

Too good to be true....

Liked: Room was spacious, clean and had own entrance. Room attendant was awesome and very kind and made sure I had everything I needed. I was so looking forward to be making this place one of my tops picks to stay in but sadly not anymore.
Disliked: Well the suite was amazing but there was a gaps in the door so it was really cold unless heat was on full blast. Plus clerks didn't explain pricing and charges and I ended up getting double charged and when asked for at least one payment back they did both and then was told I could not and they do not except cash for room payment. Was told they would not extend my stay past one week even though I booked two weeks.