Most employees were friendly with the exception of the lady at the desk on Sunday 5/22 - kind of snippy.

Liked: Room.
Disliked: Television not updated.

Exceptional

Liked: Clean facilities and Friendly service.
Disliked: Wish there was a pool and/hot tub

It was a place to...

Liked: Generally the room was good. Bathroom had a new tub/shower combination that was very nice.
Disliked: The desk chair was awful and the was an easy chair that looked like it was made in the 1950s. It also had a tear in the arm. The sink in the bathroom had a very old style faucet. You get what you pay for.

It was ok for the...

Liked: Breakfast ok for the pandemic
Disliked: It was just ok

Bad

Disliked: They charged me for breakfast, and there was nothing, just coffee, I forgot my phone charger and they told me to stop by the hotel ... I went to pick it up and they told me they gave it to someone else. I asked them to save a couple of hours my luggage and was denied it .... definitely the worst hotel experience in america

Liked: Close to restaurants
Disliked: Noisy no coffee machine snow ploughing not good

Fantastic Front Desk. Go South...

Liked: The Front Desk gentleman was a type of the personnel whom I appreciate most in my experience of hotel life along I-90. Which means American casualness, easy to speak with, quick responsiveness in high competence. Thank you!
Disliked: The room's heater was off when I arrived. After the reset, it took hours to reach the temperature of comfort. Pseudo wood floor would be nice in spring and summer. But in December in the Northern NY? The floor had a chilly effect especially when I took off shoes as my usual way.

Exceptional

Very good

Comfortable stay

Liked: Clean
Disliked: No refrigerator or microwaves in the rooms