Days Inn by Wyndham Utica

Most employees were friendly with the exception of the lady at the desk on Sunday 5/22 - kind of snippy.

Liked: Room.
Disliked: Television not updated.

Very poor

Liked: The room was clean.
Disliked: The night receptionist was very unpleasant to talk to.The morning staff didn't say even good morning. The hotel promotes.. breakfast, but it is just coffee, some apples, and a few energy bars... that is not breakfast.

Exceptional

The staff was polite. The...

Liked: Location
Disliked: The rooms were not clean.

Pleasant

Very good

Liked: It was convenient to the stadium and was a good price. The room we had was small, but I didn't have much money for a more expensive room. Everything was clean and I was surprised by full size shampoo/ conditioner and body wash in the shower.
Disliked: The room didn't even have a small refrigerator. Breakfast was very small. Got coffee and juice were available but there was only apples, chocolate donuts and chocolate chip granola bars. I realize that we went to eat closer to the end time allotted, but I'm deadly allergic to chocolate and an apple was my only option.

Non existent, w useless customer...

Liked: Absolutely nothing !!!
Disliked: I was going to my brothers wife’s funeral. After I made the reservation, my family asked that I show up early to help prepare, so I immediately contacted the facility at 11:25 am. They said you needed to okay it and let them know. Despite repeated attempts to get an answer from you, you ignored me ? I am being charged @$ 123. for staying in a place I never stayed in ? Does that seem right to you ? Is that how you would want to be treated while grieving a family member ?

Exceptional

Disliked: It says breakfast included and there’s no breakfast only snack . A donut and a Bar are not breakfast . Maybe a cereal will be better

Very good

Exceptional