Exceptional

Good

Poor

Liked: Location was good getting to downtown Torrington. Literally only hotel so not many options . Seemed clean enough just extremely run down.
Disliked: You're definitely getting what you paid for. This facility is incredibly run down. The refrigerator and microwave look like they're from 1990. The rooms are incredibly small. The beds and pillows are pretty uncomfortable. Luckily I brought my own pillows. The hotel was completely full because they were housing a lot of homeless.(Confirmed by overhearing staff). So a lot of sketchy people wandering around. My husband said when we checked into the room it reminded him of the scene in Big where he gets his first apartment and just starts crying. I thought that about summed it up.

Superb

Liked: My room was clean and bed was comfortable. The Front Desk clerk helped by giving us a couple pillows. Overall it was a good couple days there in the hotel.
Disliked: The Front Desk clerk made it clear there was no smoking in the building. The first night it was very smoky in the room. I smelled pot that evening. Not so bad the following day.

Exceptional

Good

Would certainly return next time...

Liked: We went out for breakfast so I can't say. However, staffmembers were very courteous and helpful. Cheerful, too, especially welcome in winter cold!
Disliked: Not to heap on the praise, but honestly there were no "demerits."

Exceptional

Very good