Days Inn by Wyndham Shenandoah Guest Reviews
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0.3 miles from Shenandoah centre |
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Tracy, Austin, visiting Cynthia Woods Mitchell Pavilion Sat, 12 April 2014
Liked: Clean; friendly staff; nice furnishing and bedding.
Hartman Wed, 30 October 2024
We canceled our reservation due...
Liked: The guy at customer service was nice and was able to cancel my reservation
Disliked: We had friends show up before we did and found roaches in the room the sheets were stains and gross the mirror was nasty and you couldn’t see yourself in it
Muskan Mon, 28 October 2024
Great Service and Ambience, but...
Liked: I had a wonderful stay at this hotel. The staff was exceptionally helpful, going out of their way to make sure I felt comfortable. The outdoor environment was also a highlight—calm, relaxing, and perfect for unwinding. I highly recommend this place to anyone looking for a peaceful retreat with excellent service.
Disliked: My stay had some disappointments. The lack of breakfast options was inconvenient, especially for early risers. Additionally, the room quality didn’t meet expectations—it felt a bit outdated and wasn’t as clean as I’d hoped. A little more attention to cleanliness and updating the rooms would improve the experience.
Austin Sun, 27 October 2024
Felt gross and should have...
Liked: Nothing really.
Disliked: Room was gross. Mold. Stinked. Office was bitchy at night. Ghetto ass place lol.
Ciarra Sat, 26 October 2024
Passable
Liked: The bed
Disliked: House keeping waking us up after we had decided to do late check out and the staff being very short with us.
Angely Fri, 25 October 2024
It sucked
Liked: Size of room
Disliked: Rooms were not close together, had to switch rooms three times because AC was broken, and they would not let us check in at 3 like it states, had to wait two hours to check in.
Sherman Tue, 22 October 2024
Didn’t stay checked in looked...
Liked: Didn’t stay was supposed to be refunded money still haven’t yet had roaches and bedbugs
Disliked: Infested with bedbugs and roaches
Leo Tue, 22 October 2024
Infested with bugs, was not...
Liked: Tbh nothing
Disliked: Everything, infested with bugs
Natalie Tue, 22 October 2024
Annoying.
Liked: Location was close to the event I needed to be at.
Disliked: I booked a double room and when I got there, they said they were still cleaning the double rooms and we would have to wait an hour, so we waited. Came back, he said it’s still not ready he’ll have to ask them about it, come back in 30 minutes. So we came back again, still not ready. a different guy gave us a single room while we waited and said they’ll let us know when a double is ready. But we had placed to be at this point, so we went to our event, came back, and a third guy then told us that booking.com booked us a room that they didn’t have available because they have been out of double beds. I was confused since I booked this room like a month and a half in advance. I asked him what can we do about that because I paid for a double room and he said that he couldn’t do anything at all. So I didn’t get a partial refund or even an “I’m sorry”. Overall disappointed.
Julian Sat, 19 October 2024
Poor
Michael Tue, 15 October 2024
Exceptional