Days Inn by Wyndham Raleigh Glenwood-Crabtree

Days Inn is an extremely clean hotel. They are very much on top of their game. They kept me in clean towels which seems to be the biggest negative for hotels. They were enormously friendly. Thank you Days Inn

Exceptional

Liked: Room was quiet and location was great for dining out and accessible to hospitals is needed. Store for anything you might forget
Disliked: I didn't receive my deposit back as promised

Pleasant

Liked: Bed was comfy, room was clean.
Disliked: The person who checked me in was very mean and rude! He had an attitude and was yelling for no reason.

It's cheap, but the result...

Liked: Nearby Walmart, easy to park, several snacks arounds. Reasonable beds.
Disliked: Front door wouldn't close entirely, letting all the noise from nearby road to be heard.Promised breakfast isn't the one, but an apple and coffee (didn't taste) - ridiculous!Internet quality is pretty bad, my phone was better as a Hot Spot.

Exceptional

I would not go back...

Liked: Needs updating, group of people smoking weed under the staircase we had to go up was uncomfortable. Breakfast was as minimal as it could possibly get - just an expired protein bar and whatever passes for coffee.
Disliked: Old, run down

Passable

Exceptional

Convenient place to stop

Liked: The hotel room was clean and presentable on the surface when we arrived. The rooms were a lot nicer than we expected as the night was cheap. When we checked out in the morning the staff were much nicer than the night before! I handed the key into reception and spoke to the lady and asked her if she could explain how the refund worked with the damage deposit as this was not explained to me the night before. She was helpful and explained that housekeeping check the room and let the receptionist know if the room is okay or damaged. If it’s okay then they issue a refund onto my card. She explained this can take up to 10 working days depending on the bank I paid with, but normally it’s 3 to 5 working days.Over all the property is a convenient place to stop on your travels and has a large comfy bed.
Disliked: The bathroom could do with a little more TLC, and the tap in the shower pulled away from the wall when changing it to the shower. The handle of the fridge door was broken and pulled straight off and there weren’t enough towels for all of us. The member of staff who was there when we arrived in the late evening was incredibly rude and impatient. He did not explain how the damage deposit system worked and also wouldn’t let me enter my own pin into the card machine when he took payment from me. This is a flawed system and one that doesn’t fill me with much reassurance of safety and security. He also neglected to tell us when breakfast was and how this worked as our room included breakfast. The deposit system isn’t great. I don’t understand why they pre charge your card, when they can hold the details of the card and charge after. This might be because I’m used to a different deposit system but I feel there are better ways of doing it. Especially when their arrival message states “the deposit will be held on your card”, not charged.

Good