Days Inn by Wyndham North Little Rock/Maumelle

Superb

Liked: Clean
Disliked: Location a little out of the way

Bad bad bad

Liked: Nothing. There was nothing to like
Disliked: We booked through Booking. We needed a room with 3 beds that would take service animals. We were driving 5 hours to Little Rock after being at a funeral. We hit severe weather, tornado watch in Oklahoma. We couldn't drive due to heavy flooding and loss of visibility from the storm. Neither booking nor the hotel would let us cancel, nor would they let us change our reservation to another hotel in the same hotel chain but closer to where we had to pull off the interstate. Because of this we ended up having to wait out the storm in our vehicle on the side of the road. By the time we made it to the hotel it was well past 2am. We were then double charged (even though through booking it said pay at property). On top of this the room we had booked did not exist. We had booked a double queen with a sofa bed. The incredibly rude night manager absolutely refused to help in anyway fashion or form. She just kept saying we don't have that room and I can't help you. I asked for a cot/roll away, nope they don't have those. The only thing she would offer was a king bed with a sofa bed but since we needed 3 beds I'm not sure how this was any sort of solution. This put us in a very awkward situation, in a time of grief; when we needed sleep so we could safely continue to drive the next day. We woke up early to get back on the road to the complete the rest of our 20+ hour drive and surprise surprise there was no coffee for the coffee maker in our room. What was left had been picked through and used by previous guests which begs the question on whether the room had even been cleaned. We go to the lobby to get coffee and I'm not even sure when that stuff was brewed, sometime the previous week? And forget breakfast. Half toasted bread left in the toaster, which complimented the coagulated creamer I tried to put in my days old burnt coffee nicely. The cherry on top though was the $75 additional service animal fee which was not listed at all on the booking...

Very good

Superb

Exceptional

While the bed was surprisingly...

Liked: Easy access to interstate.Very comfortable bed.Plenty of very hot water.
Disliked: No drawers for clothes, only a closet with a few hangers. Had to leave clothes in the luggage.Jacuzzi has several missing jets and the drain stopper takes some extra effort to make it work. Mold/Mildew on shower door trim.Shower door doesn’t seal well and water seeps out onto the floor while showering.Need extra towels just to keep the floor dry.No towels racks in the bathroom.Lighting seemed dim.

Exceptional

Superb

Very good