Name: Days Inn by Wyndham Nanuet / Spring Valley
Address: 367 West Route 59, Nanuet, NY
Telephone: (888) 608-6346

Room was clean; outlet for cell phone (night table did not work) and phone was out of order. What I was most disappointed with was that the swimming pool was not available - it would have been nice to have the information ahead. I would have probably stayed at a different hotel with a working swimming pool. Management were very friendly and kind.

Liked: Manager - was very polite and couteous.
Disliked: Swimming pool was not available; also, exterior was dirty (outside entrance), and the hallway carpet had a weird smell.

Bad

Pleasant

Very good

No stars here! Except the...

Liked: Nothing
Disliked: The room we were put in was so awful! It was located way in the back 2nd building; It smelled so bad of moth balls; the room was so outdated; the bathroom door handle was broken so we couldn’t close the door completely; the ceiling over the pink bathtub was peeling & looked like it was going to fall; the room door bolt was broken so we blocked the door with whatever we could put; the chair was so stained & smelled I refuse to sit or put anything on it. There were several gun shots heard right outside the window. I called the front desk several times & the clerk didn’t seem to know what to do or how to even accommodate..Unfortunately because it was so late & we were exhausted we just put masks on to try to minimize the smell. The beds we’re comfortable but that’s it! Early in the morning we went to the office to complain to the manager about all the above & he moved us to another room. Much better but so outdated. In their “defense” they are “renovating” but it doesn’t negate that the room just not up to human or animal habitation! And go to Dunkin not worth whatever they called it!