Exceptional

Very basic

Disliked: Very basic accommodation close to the airport. Very old fashioned and needs some work. Bathroom towels had hairs on them. We only stayed for a few hours before we flew out of Miami so it was fine for a few hours

Not worth the hassle to...

Liked: Not much of anything.
Disliked: I waited for over an hour for the hotel shuttle at the airport. All the shuttles to other hotels passed by 3 to 4 times and my shuttle took forever. When reviewing my credit card statement I noticed a seperate charge of $10.70. I called the hotel and they informed me that it was a parking fee even though I had no car and used the shuttle to arrive at the hotel!! The person on the phone said they charge everyone the parking fee. So basically they steal this money from their clients who use the shuttles and hope they don't notice! This charge was Not included on my receipt, therefore being an unauthorized charge! The person who talked to me on the phone said they would credit the $10.70 back to my credit card, and send an email. I never received an email and they credited only $8.56 back to my card!! Horrible dishonest hotel, with terrible customer service. I would not stay there again nor would I recommend it to my worst enemy.

Exceptional

Liked: Room was comfortable

Passable

Good

Liked: No fridge in the room or snacks

Very good

Find Somewhere Else

Liked: We liked that they had a free shuttle to the airport. They had a service to get to the port $12 per person.
Disliked: Paying for parking, although it was disclosed online. Having to pay a bogus SAFE fee that is in the room. Even though you do not use it, they charge for it. The place looked run down. The game room was a joke. They take an imprint of your credit card, which is TERRIBLE and outdated. Setting people up for fraud! The carpet is worn out. They had sensors in the pillows.

I will recommend people to...

Liked: the room was clean and the hall
Disliked: N/A