Exceptional

Good

Liked: The location and Elvis memorabilia. Staff was extremely polite.
Disliked: The shower curtain rod was falling out of the wall. The ceiling in the shower was falling out. There was ants coming from the wall in the bathroom.

Location.

Liked: Location, location, location.
Disliked: Graceland is in a rather blighted area and the fence around the hotel does make you feel more secure.

Liked: Nothing
Disliked: Room was not cleaned well, front desk staff was more interested in talking to someone than helping us, we checked in at 2:30am, not a peak time .

Liked: The only positive comments I can make are, it's very close to Graceland, and it's relatively inexpensive.
Disliked: We stayed for 2 days. We didn't realize until the morning of the 2nd day that our room had bedbugs. I killed 2 of them and brought them to the front desk. The front desk clerk apologized but didn't seem that surprised. Cleanliness is definitely an issue.

Liked: The front desk staff were warm, welcoming and willing to assist in whatever way possible. The overall atmosphere was very family friendly.
Disliked: I would have liked having an alarm clock in the room.

Liked: Proximity to Graceland

Liked: I've stayed here for years and have always enjoyed the prime location .
Disliked: At checkin, the clerk was rude and dismissive and actually rolled her eyes at me when I asked questions. Later it was as clear by her attitude that I had disturbed her by calling from my room with a question regarding the dish tv system.

Liked: Location to Graceland was perfect. 1 block walk to the front entrance of the property.
Disliked: Pictures on the website must be from when the hotel was first opened. Hotel rooms are out of date and beat up. Hotel property was the same. If it was not right next door to Graceland, we would have asked for a refund and went elsewhere.