Days Inn by Wyndham Hotel New York City-Broadway Guest Reviews
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|1.9 miles from New York City centre|
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Brigid Wed, 11 June 2014
Elevators were a huge problem; ended up taking the stairs from the 12th floor a lot.
Liked: The room was modern and clean; perfect for two people; bed was comfortable; one woman specifically at the front desk was friendly and kind.
Disliked: The hotel's internet and cable were down. Evening 1, the gentleman told us it would be fixed the next day. When we called the front desk the next day we were told it'd been down for a week and would continue to be down as they were having a problem. Not that this had any hindrance on our trip. It would have been nice to know for one and two been told upon asking.
Olga, visiting Columbia University Fri, 21 February 2014
Liked: The room was very clean, and the staff was polite and helpful. The location is great. The area is generally safe, and there is no street noise in your room. I will definitely stay in this hotel in the future.
Andrew, visiting Randall's Island Wed, 4 September 2013
You get what you pay for. For a place to sleep and keep your stuff, this is the place for you. If you want luxury, it definitely is not.
Liked: Very hospitable and friendly service.
Disliked: Incredibly hot. Elevators take forever and are very small.
Daryn M, Wilmington, MA Sat, 16 February 2013
For my first overnight in New York City this hotel was comfortable.
Liked: Friendly staff; great location; easy access to metro,
Disliked: Room heater was a bit noisy.
Josh Tue, 19 March 2019
Everything was great
Liked: Very convenient and comforting.
Disliked: A fridge
Tara Mon, 18 March 2019
DO NOT STAY HERE. Or...
Liked: The only thing that was good about this hotel was the location - close proximity to the train, and reasonably priced (for NYC) parking a block away where we could leave our car. That was it.
Disliked: The room was dingy, the carpet dirty (there was literally a SQUISHY spot on the floor - I thought I was going to fall through to the floor below us). And NOTHING WORKED. Like, everything in the room (except for the air conditioner) didn't work. The TV wouldn't even turn on - AT ALL. And there was no remote to be found for it anyway. Even turning it on from the button on the TV itself didn't work. There were ZERO blankets (just two thin sheets on the bed) and everything in the room just felt...dirty. Both nightstands had broken drawers that wouldn't open. There was no bureau - just a chest which held the (broken) television and had three small drawers on the bottom - 2 of the 3 drawers on the chest were broken and couldn't be opened or used (no handles). The hair dryer in the bathroom didn't work. There were no hand towels or wash cloths - only 2 thin, dingy, small bath towels. The tub was rusty, and I found hair in the bathroom when we checked in. This was absolutely THE WORST HOTEL I have ever stayed in (and I have stayed in some real divey hotels all across the country. My husband and I stayed there for 2 nights - the first night, I went to the front desk to ask them about switching rooms and to give them some feedback. I was informed that there were zero available other rooms in the hotel, and it we wanted to switch rooms, we could pack everything up in the morning, leave all of our luggage at the front desk for the day (since we were headed into the city in the morning) and they could try (not guarantee us, but TRY) to find us another room for when we returned late. And there was no guarantee that any new room would be any better. We chose to just tough it out one more night. I did ask for some hand towels (at least) and a man from the hotel came to our room, banged on the door, basically threw the towels at me, didn't make eye contact, and stormed off. I am incredibly upset and disappointed in our whole experience.
Michelle Mon, 18 March 2019
It was fine
Liked: Price and location was great! Not a nice hotel but it was fine. I would stay again because of price and location. But don?t expect it to be nice
Lorraine Mon, 18 March 2019
Not a good place to...
Liked: Concierge was friendly and helpful with planning our day.
Disliked: The bathroom was not clean and was already used and dirty when we entered the room for the first time. We had to call multiple times to get it cleaned. We found a huge cockroach in our room, for which we had to call multiple times to get it removed. In addition we were not given any bug spray after asking for it. So we were paranoid and could not sleep well the last night before having to depart early next morning at 4am. The building and bathroom needs a major upgrade. Sink looked like it was cracking. I had called 3 days before to confirm the cost of parking and was told that it would cost only 35 dollars in total for the 3 nights. However, this information was incorrect and I had to pay 35 per day. I would have cancelled if I was given the correct information.
Carol Mon, 18 March 2019
Facilities were average, but it...
Liked: Good value and friendly, helpful staff.
Disliked: There was a stain on the bed sheet, no hot water for the shower, and the TV remote didn't work.
Hector Mon, 18 March 2019
Liked: the place was discusting room and bed was a dump the door made a noise when leaving and entering the door made a loud sound letting everyone around you coming and leaving ,the tv didnt work and on top of that it was an old tv not what is advertized.the bathroom wall had a steel rusted plate why i dont know but when we changed rooms we still had the same issues .another they that really got to me they said that they are connecte to a parking lot and i will get a discount ,well when i first went to the parking lot they told me for 2 days i have to pay $160 .later i found out it was to be only$45 wow what a big difference almost got taken by the sceaming parking place .told the hotel again with thei awfull relations they didnt do or call them .i do not plan ever to repeat any days ever in this hotel dont recommend days inn
Jean Mon, 18 March 2019
Not worth my money and...
Disliked: The room was not too clean and the AC didn't work not enough towels. They only had sheets on the bed. The tv was very old and it didn't work at all couldn't even watch any channels.The WiFi was not working at all the clock had the wrong time only one lap worked in the room. The carpet was dirty.
Nyc Mon, 18 March 2019
The location was good. It...
Liked: The doorman and baggage gentleman was extremely pleasant and helpful.
Disliked: The check-in staff seemed to be bothered when we arrived at the desk, but otherwise were helpful. The 1st room spelled awful, it had a cigarette smoke smell underlying a chemical cleaner, the chairs were stained, and the rug was ripped. The staff gave us a 2d room which was slightly better; however the rug in front of the bathroom was soaking wet.
Elizabeth Mon, 18 March 2019
My stay at this hotel...
Liked: Nothing is good at this hotel.
Disliked: First, The staff at front desk including their supervisor Angela are very rude and unprofessional - they all need training for customer service and more knowledge about hospitality business. The hotel is like a military base were you get commanded all the time - that's how the front office staff are - they don't know how to communicate with customers but instead command them. Second, my bed wasn't comfortable at all and I had a baby with me, bed cover made a lot of noise, bed sheets were very hard and never got warm, heater wasn't working well , shower filter was horrible and my TV didn't have any movie channels - only news channels and one comedy it had. Very horrible hotel to stay at.
Georgios Mon, 18 March 2019