Name: Days Inn by Wyndham Fallsview
Address: 6519 Stanley Avenue, Niagara Falls, ON
Telephone: (888) 406-7656

Days Inn by Wyndham Fallsview Guest Reviews

Overall Average Score:

Pleasant (3.15 out of 5)

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Good

Exceptional

Superb

We enjoyed our time at...

Liked: Our stay was upgraded to Hilton
Disliked: The view from the window in the hotel room

Exceptional

Pleasant

Disliked: Our booking was shifted to Hilton. One of the room AC was not working at Hilton and we asked a few times but they didn't send anybody for two hours. Then we ended up shifting room. The same category of room was not available so we had to take a different room type.

We had a fabulous time...

Liked: The hotel was in a prime position and the view was spectacular! The room was great for our needs Only negative was that we wanted to use the jacuzzi bath but the water was running dirty ! Brown !!
Disliked: As above

Good

Exceptional

Communication unclear, left stranded

Disliked: I booked this hotel months in advance before my solo trip to Niagara Falls. I showed up to the hotel at 7pm, for the receptionist to tell me that my reservation had been cancelled due to a private function. The receptionist told me they had emailed me once, a week ago to let me know about the cancellation, and when I asked specifically when the email went out, she told me it was Saturday, this conversation happened on Wednesday. The only email I received was an email the day before with a check in email, in which I had completed. They were not able to fit me into a room at all for even one night, therefore having to scramble to find different accomodation, now at 8pm at night. There was no managers available at the time, the lady that was there told me I could come back tomorrow and talk to the manager, but there’s nothing else they could do for me.