Days Inn by Wyndham Erie

Liked: The employees were very helpful and friendly.
Disliked: The shower in our room was broken and our heater/air condirioner was covered in dirt and dust and the settings were written in sharpie.

Exceptional

Very poor

Disappointing

Liked: The pool
Disliked: The WiFi went out , the breakfast wasn’t there when we got up

Management doesn't care your schedule...

Liked: Breakfast was fine
Disliked: I booked 2 nights at this property through Booking.com with insurance protection to cancel at any time. A week before my stay, our schedule changed and I needed to cancel day 1 of the stay. When I called Booking.com, they sent a request to edit our reservation to the hotel property. All the hotel had to do was approve the request back to Booking.com so I could be refunded for that day. I called everyday to ask them to approve it but they just ignored it. Many times when I would call, they would say hold on and then keep the phone off the hook for quiet some time so when calling back it would be a busy tone. They had no intention of approving this request and I ultimately am getting charged for a night I did not stay at this hotel. Additionally, the shower was dirty with soap scum corroded all over the bottom of the shower curtain. The water from the toilet and sink were also brown. Zero chance I provide business to this property ever again. And for what, $120 room fee. My family goes up to Erie often for baseball tournaments, and I have no problem paying a little extra to other properties who are honest and care about their customers.

Bad

Bad

I wish I could get...

Liked: The buyoncy of the mattress
Disliked: The brown water, the tv , no vending machine

Exceptional

Passable

Liked: Overall not thatbad exept for a bad experience.
Disliked: During my stay, I experienced ongoing noise disturbances from a neighboring room due to a crying baby. I initially requested assistance in addressing the issue, but despite efforts to relocate the occupants to another room, the noise continued. Unfortunately, the situation remained unresolved, affecting my ability to fully enjoy my stay.