Days Inn by Wyndham Eagan Minnesota Near Mall of America

We had an enjoyable stay and had fun in the pool. Good choices for breakfast.

Liked: Friendly staff; good breakfast; close to things.
Disliked: Pool was cold; no microwave or refrigerator in room.

Good value but not the...

Liked: Good value for a basic clean room
Disliked: Rooms are only cleaned every 3 daysBreakfast offers no proteinNot all of the front desk staff seem to know the shuttle schedule and availability

TERRIBLE Front desk staff

Liked: The room was very nice. The manager was AWESOME. The person that cleaned the room was AWESOME. Will not stay at
Disliked: The front desk staff were TERRIBLE. They did not do anything to check to see if our room was ready. We got here at 9:30 PM, the person that cleaned the room said it wasn't ready but she was going up right then to clean it. At almost 12:00 AM I text the manager and she responded and took care of the room. A few minutes after that the person that cleaned the room came down and said, "The room had been ready, no one ever asks me about anything.". She appeared very frustrated that we were still sitting in the lobby at midnight.

Good

Liked: The staff was patient, courteous, helpful and professional
Disliked: No refrigerator in the room

Superb

Liked: There was a pool.

Even though it wasn’t perfect,...

Liked: It was in a pretty good location for us. It was kept up good.
Disliked: There was a toilet leak in our bathroom. Once we figured out what the noise was when we went to bed we put a towel to catch the drips . We think the breakfast could use a few more items; especially orange juice or some type of juice. Not everyone drinks milk and coffee. We expected a few more items because it wasn’t listed as continental breakfast.

Passable

Liked: The price is the best I could find. The staff was very friendly. The beds were pretty comfortable.
Disliked: The parking lot lights were lacking. We got there well after dark. The room could have been cleaner. The carpets seemed dirty. There wasn't even had soap in our room. No accommodations in the room.

Exceptional

Liked: Cleanliness shuttle
Disliked: No hot breakfast

Bedroom was comfortable.

Liked: Breakfast was inadequate. Staff supplying the food was not very pleasant and clearly not having a good day. Milk was close to being spoiled and refrigerator itself should be replaced. Pancake maker was broken.
Disliked: Breakfast

Passable