Days Inn by Wyndham Dallas Garland West

Disappointing

Liked: The closeness to the hospital we were going to
Disliked: The first room they had us in was disgusting. Had a broken drawer on the dresser. The inside drawer of the night stands were written all over. There wasn't a light bulb in the entry light. The lamps all had purple and blue stuff all over them. The walls had nasty stuff all on them. No idea what it was. The comforter had purple stains and holes in it. We complained to the front desk and they put us in a different room. It was much cleaner! We were very happy with the new room after inspection.

Exceptional

Liked: It was quite
Disliked: N/A

It was comfortable and clean

Liked: Staff was welcoming and friendly
Disliked: Location

Good

Bad

Pleasant

Do not stay at this...

Liked: Nothing
Disliked: Staff or management either Gave away a key to someone whom was not listed on the room contract or allowed someone claiming to be in law enforcement of some type to gain access to my private room I got locked out of my room and they refused to refund or help regain access to my room at 1-2am in the morning we were basically put out all night unable to get to our clothing and such itemspersonally I feel someone else was in the room and locked us out Upon the arrival of the morning managementafter regaining access the next morning found room estrote and window open and honestly I am unsure if some items were missing we were rushed to pack bags and remove our items and then was basically asked to leave she offered nothing for our discomfort of not having the room half the night she was very rude and aggressive and refused the room refund or additional help or room rentals for the following night Was given 30 mins to remove our personal items Deposit not refunded either

Pleasant

Disappointing Stay – Needs Improvement

Liked: The hotel was four minutes from our conference.
Disliked: The continental breakfast was very underwhelming. It consisted of only two types of cereal, a few flavors of yogurt, and just two juice options. The orange juice, in particular, tasted overly concentrated—likely due to an incorrect water-to-concentrate ratio.Additionally, the room had a noticeable musky odor, which made the stay less comfortable than expected.