Days Inn by Wyndham Cleveland Lakewood

I wouldn't recommend you send anyone to this property. Dog hair all in the bed; bathroom sink nasty - black; trash in can; rude manager; fighting for my money back now.

Liked: Nothing, very rude. Need to remove this from ConcertHotels.com.
Disliked: Everything - very nasty property.

Never ever ever again would I stay at this place - never! So beyond shocked this is even a Days Inn. It needs a total make over or even shut down. Oh my, it was beyond awful. I am still shocked at what we saw and stayed in. This was the worse place I have ever seen in all of our travels. Yuck yuck yuck! We should have slept in our car.

Liked: Location was close to venue.
Disliked: This was the dirtiest hotel I ever stayed at. The carpet was covered with dirt, plaster chips, ashes and just filth. Not sure the sweeper was ever used in that room. There was a half bottle of water in our room full of cigarette butts and ashes. The heater had food inside the vents. There is a huge hole in the bathroom wall. The bathroom sink was covered with cigarette burns. The door locks had been pried off a few times and just put back in place. You could see where the wood was dug out by screwdrivers many times. No parking space when we arrived back that evening. I had to park on the street and keep looking for an opening. The walls were all painted badly with an awful brown color so the rooms were very dark and gloomy - very depressing. You could smell weed in every hallway. The mattresses were the worse ever. Lipstick stains on the pillows. Coffee pot was beyond dirty. No elevator so luggage had to be carried up steps. So much filth between the night stand and beds. The artificial trees in the hallways were covered in dust. The clock on the night stand did not work and was so dirty and gross that we were not even going to touch it. Nothing was clean in that room. Thank goodness we only spent a quick over night there. We even had to sleep with the window wide open because of the stench and it was 40* outside.

Hallway was dirty. Even though there looked to be new carpet, paint and mattresses it still didn't help. We planned a birthday and anniversary celebration and left the hotel as soon as the bugs came out and that was 5:30 am. We hope to get a full refund.

Disliked: Wasn't clean. Had to leave early because of bedbugs.

The room was dated and needed some repairs; however for the location and price it met our needs. The room was clean. We requested a refrigerator prior to arrival and there was not one when we arrived. The clerk responded and did bring a refrigerator after a discussion. I don't know if I would stay at this location again, but it was about what I was expecting.

Liked: Requested refrigerator.

Friendly and great reception - was nice to feel welcomed.

Liked: Clean and cozy!