Name: Days Inn by Wyndham Banning Casino/Outlet Mall
Address: 2320 W. Ramsey Street, Banning, CA
Telephone: (888) 406-7656

2 weeks

Liked: Beautiful
Disliked: Lovely

Very good

Liked: Location and nice personnel
Disliked: N/a

Ugh

Liked: I didn't like my stay at..!!
Disliked: Dear WyndahmI am writing to express my extreme dissatisfaction with my recent stay at the Wyndham Days Inn in Banning, CA. Unfortunately, this was the worst hotel experience I have ever had, and I feel that it’s important to share the details with you in hopes of resolving the situation appropriately.From the moment I arrived, I was struck by how unclean my room was. I had never encountered such a poorly maintained room. Before I could even relax or lay down, I had to spend a significant amount of time cleaning the room just to feel comfortable. The level of cleanliness was completely unacceptable and made it impossible for me to feel at ease during my stay.Additionally, during my second day at the hotel, the weather was warmer than usual, which exacerbated the issue of the malfunctioning air conditioning unit in my room. I was unable to relax or cool off, and I was constantly sweating in what should have been a comfortable environment. When I requested to be moved to a room with a properly functioning A/C unit, I was told that no such accommodation would be made, which was incredibly frustrating.To make matters worse, the TV in my room was also not functioning properly. The volume would not work at all, so I was unable to even enjoy some basic entertainment in my room. This compounded my already poor experience.Given the series of issues I encountered during my stay, I would like to request a refund or an accommodation at another location to make up for the inconvenience. I understand that problems can arise, but the overall lack of assistance, uncleanliness, and malfunctioning amenities were completely unacceptable.Please let me know how we can proceed to resolve this matter. I believe a refund, or at the very least a transfer to another Wyndham property, would be a fair resolution.Thank you for your time and attention. I look forward to your prompt response and hope to find an amicable solution.Sincerely,Darrinisha Sarpy

Just disgusting.

Liked: The front desk associate was nice enough.
Disliked: The room was terrible. Paper thin walls. Floor boards coming up. It looked like a handyman is the one who did a renovation 15 years ago. It was a non smoking room but smelled like cigarettes. When we arrived there was a cigarette burn and literal ashes on the comforter which tells me they either didn’t change the sheets or the cleaner was smoking.