Booked the room on line and it was reserved for me when I arrived in Ames. Room was fine, clean; friendly staff; complimentary newspaper and breakfast, which was better than I expected. Would do it again.

Liked: Clean room, complimentary newspaper and breakfast

Disappointing

Liked: The location was great. Really convenient spot only 10mins to most of the things we went to away from the hotel
Disliked: The beds were uncomfortable, pillows we not the best, shower had a whole in it patched with silicone, sheets and blanket where dirty and had staines. There was a plastic bag taped over the smoke detector. Both rooms had damages prior to us getting there

Passable

Liked: Location was convenient, close to lots of restaurants and walmart.
Disliked: Breakfast was terrible. They only serve bread and cereals. Laundry facility was not available. There was no refrigerator in the room as described. And the room they gave me has smoke smell, stains on the sheets.

Very good

Exceptional

Liked: Very comfortable, clean rooms
Disliked: No refrigerator and you can't have extra towels, have to use the 2 you get before they give you 2 more

Good

Passable

Liked: No breakfast, which was not stated when I booked room.

The room smelled bad. In...

Disliked: Room stunk

Poor

Disliked: Lady at desk was terribly rude. Kept asking me what state I was from while she had my driver's license in her hand. LOOK AT THE DAMNED LICENSE! Place stunk too!

Liked: Close to many restaurants
Disliked: Front desk personnel were rude