Inn at Atlantic City Hotel & Banquet

Good

Liked: The staff was very helpful
Disliked: The bathroom needs to be upgraded

Exceptional

This visit did not reflect...

Disliked: This was my first time staying at Harrah’s, and unfortunately, the experience fell far below expectations—especially considering I paid for both my room and an upgrade. Despite paying for an upgrade, I was placed on a low floor with a view of the roof. I did not receive a complimentary room, so I expected a better effort in accommodating my request—something as simple as being placed on a higher floor would have made a significant difference.Additionally, the check-in process was extremely frustrating. There were only two agents at the desk, and guests were left to wait in line for over 30 minutes with no assistance. It wasn’t until it was nearly my turn that a third agent finally appeared to help. For a resort of Harrah’s reputation, this level of service is unacceptable.Moreover, the cleanliness of the hotel left much to be desired. There was trash spilling out of the trash cans by the elevator, and garbage scattered across the floor. It was both unsightly and unhygienic.Overall, my first experience with Harrah’s was disappointing. I had higher expectations and hoped for a more welcoming and professional environment. I sincerely hope these concerns are taken seriously, as no guest should have to encounter these issues—especially not during their first visit.

It was awful.

Disliked: They have roaches

Exceptional

Very good

Beware, it's given sex trafficking...

Liked: I like it when I ask for a room that wasn't too far from the elevator due to my dad using a walker i was accommodating
Disliked: They lied about what time breakfast was served and what was being served. I was told at 7am when I called because I couldn't remember what was said prior. I was told they only had coffee juice.ceareal bars. I later found out from another guest that breakfast starts at 6:30 and they had hot breakfast ex.waffles. The room was disgusting, the bed was hard.The windows were dirty they only cleaned the windows in the middle because they opened the curtains to where you couldn't see the other phone was dirty,the phone didn't work.The refrigerator didn't work

Superb

Pleasant