Elevators were a huge problem; ended up taking the stairs from the 12th floor a lot.

Liked: The room was modern and clean; perfect for two people; bed was comfortable; one woman specifically at the front desk was friendly and kind.
Disliked: The hotel's internet and cable were down. Evening 1, the gentleman told us it would be fixed the next day. When we called the front desk the next day we were told it'd been down for a week and would continue to be down as they were having a problem. Not that this had any hindrance on our trip. It would have been nice to know for one and two been told upon asking.

Liked: The room was very clean, and the staff was polite and helpful. The location is great. The area is generally safe, and there is no street noise in your room. I will definitely stay in this hotel in the future.

You get what you pay for. For a place to sleep and keep your stuff, this is the place for you. If you want luxury, it definitely is not.

Liked: Very hospitable and friendly service.
Disliked: Incredibly hot. Elevators take forever and are very small.

For my first overnight in New York City this hotel was comfortable.

Liked: Friendly staff; great location; easy access to metro,
Disliked: Room heater was a bit noisy.

Cold and interesting

Liked: Close to subway and restaurants
Disliked: No curtains heat very very low no heavy blankets

Exceptional

Poor

Exceptional

Nice for the price

Liked: Clean and reasonable price
Disliked: No heat control and no clear TV needed to get flat screen

Passable

Disliked: The sheet were dirty and stained, the room was not what I saw in the picture.

IT WAS THE WORST EXPERIENCE...

Liked: Checking staff was very rude, I requested a clean room and she refused to accommodate me, I was cold and I requested blankest which I never received I had to sleep in the car in my coat. I called the front desk several times and my calls went unanswered! This was by far the worst experience I EVER HAD in a hotel! I would like to be refunded or compensated for the horrible experience I had in this hotel!
Disliked: The service was the worst ever, the staff was unacceptably accommodating the desk staff never answered my calls for blankets because it was very cold in the room that was not cleaned even after asking to be switched to a clean, warmer room WORST EXPERIENCE EVER! I want my money back for such a horrible experience. I paid to sleep in a bed not a chair with my coat on because it was so cold & dirty

Pleasant

Poor