I made arrangements when I saw that Sarah Brightman was coming to the area. Arrived and they had my room ready for me, although I didn't travel far from home it was a welcomed weekend. A weekend that I needed simply to get away.

Liked: Great stay; friendly staff and a fun time was had by all.

Very good

I need 2 complimentary night...

Liked: The coffee at the lobby was good.
Disliked: No heat in the room, I called 5 times to the front desk and no heat. I froze, and I was looking forward to a nice warm bed to sleep in. The breakfast eggs were gooey and tasteless. I couldn't even take a shower it was so cold.

Superb

Liked: Location room was clean and comfortable
Disliked: The breakfast it was ok but had no bagels pastries which your other hotels that I stayed in always have also second day we were there maid service was very poor didn't clean room while we were out when we returned they gave my grandson towels and did not ask if we needed anything else had to take the trash to them to empty

Good

Would not stay at this...

Disliked: We came back to the room quite late and when we went to go to bed the sheets on one of the beds was really dirty , we had to call the front desk twice until a maintenance worker was sent up and he had to go and get the new sheets when he came back he didn?t even know how to make the bed

Good

Liked: Proximity to Allentown, Bethlehem and Nazareth.
Disliked: A little noisy.

Very poor

Liked: This was a very uncomfortable stay for me - a towel & the bathroom was filthy (stains on the wall) , bed had stains ?overall this property is just poorly managed with nice staff. Needless to mention I was given the wrong receipt to sign at check-in & was charged twice & when confronted for a second time the front desk personnel lied & said the manager was out for the day so I had my bank call the hotel & magically his boss / owner appears but now is in a meeting && now he (hotel personnel) himself was able to help only after I contacted my bank but wasn?t initially. I was actually told I had to wait until Monday for his boss. This place is chaotic & I could go on & on about how dissatisfied I was. I really got what I paid for - price & quality of the rooms are very cheap. Oh yeah , if you book your reservation through a third party be mindful that a $50 hold will be added & released upon departure , hopefully & I wasn?t aware which added on to my frustrations. My reservation was for two nights & maybe that was too much time for me at this location bc everything started to go wrong && I booked it for Thanksgiving
Disliked: Nothing what so ever. Unfortunately

Passable

Liked: I like the location because it was conveniently located between where I had to travel. The breakfast was good as well. It was set up as a continental breakfast with a decent choice between hot foods and cereal.
Disliked: When I checked in they could not unlock the room I booked which had a king size bed. They substituted that room for one with 2 queen beds. The room was crowded with the furniture and there was not much room to move around. The room looked as if it had not been cleaned before it was rented out. There were jelly stains or something on the bathroom door, there were smudges all over the outside of the refrigerator. I also found blood stains on the carpet and the curtains in the room.

Disappointing