Dalesgate Hotel Guest Reviews
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Write a review
Ian Fri, 26 April 2024
It was great apart from...
Liked: It was just what we wanted.
Disliked: Room 15 the toilet seat wouldn't stay up causing problems. We were woken at 4.30 when a fire alarm went off- there was no fire.
Anonymous Sun, 21 April 2024
Disappointing
Liked: Property clean . Bed comfortable . Bathroom clean Breakfast well cooked and served
Disliked: Radiator didn’t work .However more seriously the owner needs to do something about the fire safety procedure before a tragic occurrence happens, as the owners are in breach of fire safety regulations . The duty manager , asleep in her own home across the road did not hear the alarm . I rang the number on the email and got the security firm .The security guy said he had tried to raise the duty manager by telephone but had got no answer . He directed me how to turn the alarm off by my being sent to find the box up and down stairs before l located it . Following this . I checked around myself to see if l could detect smoke . One couple who had been sitting in their car came back in and another couple hanging around outside did the same . At breakfast l noted that there were 16 people at least in the hotel last night . The duty manager told me that she had not heard the phone . This is a very serious situation , l would be grateful to hear how it has been addressed .
Nicola Sun, 21 April 2024
The breakfast was amazing and...
Liked: The place it was situated
Disliked: There was no one on reception and the fire alarm went off in the early hours and it took me a while to get through to the owners and no one came out to check on the hotel
Eileen Mon, 15 April 2024
Best B & B we...
Liked: Checking in was very good. Everything was explained in the booking. Room was bright - clean , warm and everything was "first class". The breakfast - well that was "brilliant". Any kind of cereal was on display, fresh fruit, yoghurts etc. We had the full English - (good job we weren't running a marathon) it was well presented and everything on the plate was hot. This is certainly a "gem" of a place. If the occasion arises again - we would certainly book it.
Disliked: Absolutely nothing
Steve Mon, 15 April 2024
Very good
Mariusz Mon, 15 April 2024
Superb
Ali Sun, 14 April 2024
Pleasant
Catherine Sat, 13 April 2024
All good, would stay again...
Liked: Self check in, electric charger, tv
Disliked: Bath took an age to run. Bed mattress was excessively soft
Allan Thu, 11 April 2024
Passable
Liked: Good breakfast and plentiful. Reasonable location to Keighley centre - only a few miles away.
Disliked: Bed was uncomfortable, soft mattress meant we kept rolling into each other through the night.Bathroom certainly wasn't cleaned to the high standards it claims to be - Shower screen dirty, beaker for using at sink hadn't been cleaned since previous occupants - still had remnants of toothpaste or whatever inside.
Beverley Sat, 6 April 2024
Needs a bit of TLC,...
Liked: The unusual access via coded entry doors was efficient and simple. As a lady travelling alone I felt safe in the property. The breakfast was exceptionally good, with a huge choice, and very generous portions cooked to order. The bedroom was very clean and comfortable.
Disliked: The bathroom really needs redecorating [room 15], as there was a lot of torn wallpaper. When I arrived I was the only guest in the hotel, and the water pressure was still poor. Fortunately I had a bath, but had I preferred to take a shower it would have been a poor experience. The cold tap in the sink could not be turned off completely, and I had to place a towel in the sink to stop the noise during the night.