Customs House Hotel Guest Reviews
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Write a review
Ian Thu, 10 July 2025
The perfect place to stay...
Sally Wed, 9 July 2025
We LOVE this place. We...
Liked: We LOVE this place. We return on a regular basis to Hobart and always stay at Customs!!
Helen Wed, 9 July 2025
Passable
Liked: Location was fantastic and the staff were helpful and lovely
Disliked: Our room was not cleaned in the 4 nights we stayed. It needed to be cleaned and wasn’t
Melinda Tue, 8 July 2025
Very enjoyable experience, highly recommend...
Liked: The location is on point, very easy walks to all different bars and restaurants. Loved having a bar downstairs, live music on Friday and Saturdays bonus. We couldn’t hear any music from upstairs. The included breakfast was great and full menu options. The service from all staff was exceptional.
Disliked: Be mindful this is an old building they have kept it well maintained but yes you will see old stairs and hear creaky floor boards but we were only there to sleep or have a beer
Shane Tue, 8 July 2025
Right in the heart of...
Liked: Customs house is right in the heart of Hobart. So walking throughout the city, day and night is easy and spectacular. The breakfast included is at the restaurant attached to the pub. The food was so good. We decided to eat dinner there and it was also delicious. Staff were very friendly. The room was clean and modernised for an older building. Bed was comfortable. There were facilities to make tea and coffee.
Disliked: There is some noise from people late at night walking past the hotel. You definitely need to arrange parking with the hotel.
Kernick Tue, 8 July 2025
Amazing location.
Liked: Location was amazing Very Comfortable.
Disliked: Even though we were warned about it being noisy- it was indeed very noisy on Thursday and Friday nights.
Susan Tue, 8 July 2025
Great location with comfortable spacious...
Liked: The room was spacious & the staff very helpful
Disliked: It was noisy at night & while we did expect some noise being above a pub we didn’t not think there would be loud music & people talking loudly in the street until 3 am on the Saturday night
Peter Tue, 8 July 2025
The hotel overall was great....
Liked: Breakfast good, location great
Disliked: The room was too cold with the heater on. An electric blanket would have been a big benefit.
Shane Tue, 8 July 2025
Really enjoyed the location and...
Liked: Amazing location close to everything
Disliked: Loud music from the downstairs bar
Nicole Tue, 8 July 2025
Superb