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Curtiss Hotel An Ascend Hotel Collection Member eeeee
Curtiss Hotel An Ascend Hotel Collection Member, 210 Franklin Street, Buffalo, NY | Area: Downtown Buffalo
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4.5
HOTEL RATING: 
WONDERFUL
4.5 out of 5 (329 Ratings)
0.4 miles from Buffalo centre
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Hotel Description
The rotating bar spa services and free airport shuttle take center stage at the non-smoking Curtiss Hotel an Ascend Hotel Collection Member. The seven-story Curtiss Hotel furnishes 68 rooms with free Wi-Fi flat-panel TVs and rainfall showerheads. Complimentary breakfast is served daily. Refresh your palate over drinks in the rotating lobby bar or head to the rooftop lounge. To help you unwind this hotel offers a hot springs soaking pool and spa services. Guests can also get to work via fitness and business facilities and shop for souvenirs in the gift shop. The hotel provides free on-site parking and airport shuttle service. The Curtiss Hotel lies in central Buffalo's Theatre District within a five-minute walk of the Buffalo Niagara Convention Center and Tralf Music Hall. A one-mile journey south leads to the HarborCenter and the Canalside waterfront area. The hotel is within two miles of the Buffalo Creek Casino and a 10-minute drive from the Buffalo Zoo and Buffalo Museum of Science. Buffalo Niagara International Airport is 10 miles away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
A
Business Center
Other Amenities
` Airport Shuttle
` Free Parking
` Pets Allowed
` Restaurant
` Horse Riding
` Laundry
` Newspapers
` Parking
` Valet Parking
` Room Service
` Tennis Court
` Tour Desk
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Coffee shop
` Microwave
` Massage
` Smoking area
` Refrigerator
` Hot spring bath
` Spa
` Dry cleaning
` ATM/cash machine on site
` Nightclub/DJ
` Hot tub
` Lockers
` Shared lounge/TV area
` Wheelchair accessible
` fitness center
` shuttle service
` 24-hour room service
` Baggage Storage
` Car Rental
` Complimentary breakfast
` Facilities for Disabled Guests
` Golf
` Non-smoking Rooms
` Safe
` Vending Machine (Drinks)
` Free WiFi
` Free Internet

Curtiss Hotel An Ascend Hotel Collection Member Guest Reviews

OVERALL AVERAGE SCORE: 
WONDERFUL (4.5 out of 5)

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4

Good - 4 out of 5

Thebajangirl Thu, 13 June 2019

Hip hotel in the city...

Liked: We loved the service we received from Rob (front desk agent). He went out of his way to make sure we enjoyed our stay. Rob is a definite asset to the Curtiss Hotel and we hope that his superiors are taking note.
Disliked: The room wasn't cleaned properly and one side of the fridge didn't open.

5

Exceptional - 5 out of 5

Anthony Thu, 13 June 2019

Relaxing, high class, and high...

Liked: the room and hotels decor and smart functionality is awesome!
Disliked: one of the best hotel stays i had in a long time!

4.6

Wonderful - 4.6 out of 5

Anonymous Mon, 10 June 2019

Fantastic stay!

Liked: This hotel was very cool! I would highly recommend it. Everything in the room was controlled by tablet, which was a nice (and fun) touch, and the shower and bathroom were exceptional. The hotel overall has a very neat vibe, and with more time, I suspect it will only get better!
Disliked: The sheets were a little more scratchy than I would have expected given the wonderful quality of the rest of the hotel (which speaks more to how great everything else was - I am not one to notice sheets).

3.4

Pleasant - 3.4 out of 5

David Fri, 7 June 2019

Nice enough but they have...

Liked: The day desk staff was phenomenal and super accommodating and helpful. The shower was nice and the bed was comfortable, except for the pillows, which were way too soft. The room was clean and decorated nicely.
Disliked: The night time desk clerk was awful and rude. I had food delivered late and she wouldn't allow the food to be brought to the room, saying it was against hotel policy. I said I have some mobility issues and didn't have my cane and she still told me I had to come down and get it. When I told her I had food delivered to my room earlier in the afternoon, she said "No you didn't. It's against hotel policy." I don't appreciate being called a liar. I said "Excuse me? Are you calling me a liar?" She then said "Fine. I'll bring it up if it will make you happy." She banged on my door (not knocked but banged) handed me the food without a word and turned to walk away. When I told her thanks, she just said "mm hmm" in a sarcastic voice. When I called down to ask what time the rooftop bar closed, she said "It's event based and I have no way of knowing what the actual hours are." and hung up! I tried calling up to the bar and the call was redirected to the desk. When she picked up the phone, she said "what do you want?" in a nasty tone. I spend almost 200 days a year on the road and stay in a lot of hotels. I almost always stay in higher end properties and I expect a certain level of service. This most definitely was not it. Bathroom had some issues that I wouldn't expect at even a mid price hotel. Baseboard in the bathroom was cracked and the paint was chipped and peeling. Shower wasn't the cleanest as there was mildew around the corner and bottom of the shower.

3.2

Pleasant - 3.1 out of 5

Yulia Mon, 3 June 2019

Pleasant

Liked: 1 night stay, visiting Niagara falls.
Disliked: Pretty dusty small room for a luxury hotel, decoration in dark colours, not enough light at the room entrance. View was the parking garage. Breakfast could be improved, both: food and service like in 3star hotel.

5

Exceptional - 5 out of 5

Tuba Sun, 2 June 2019

Best in town

Liked: Perfect location, clean, classy, have free parking and a wonderful breakfast
Disliked: All good nothing to complain

3.4

Pleasant - 3.4 out of 5

Catherine Sun, 2 June 2019

Really beautiful hotel with great...

Liked: The room had really neat technological features which set a really nice atmosphere.
Disliked: The initial room we were given didn't have a whirlpool tub, which I specifically chose when booking. The gentleman in the lobby was super friendly about it and fixed it with no problem. The bartenders on the rooftop lounge were really rude. We ended up going and buying our own alcohol and drinking in our room because they were miserable. Additionally, the "snacks" in the mini-fridge are out of date. I was really looking forward to those chocolate covered raisins as a late night treat. Glad I looked at the expiration date... They expired in 12/18. Gross. For the cost of the room, I feel like that shouldn't have been overlooked.

5

Exceptional - 5 out of 5

Jiayan Tue, 28 May 2019

Exceptional

4.8

Exceptional - 4.8 out of 5

David Mon, 27 May 2019

Exceptional

2.5

Fair - 2.5 out of 5

Juliana Sun, 26 May 2019

Ok

Liked: The bathroom is shower is excellent, there?s like 4 shower heads to choose from
Disliked: Pretty dirty/dusty for a luxury hotel, decoration made me feel in a funeral home

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Curtiss Hotel An Ascend Hotel Collection Member 210 Franklin Street, Buffalo, NY