Crystal Inn Hotel & Suites - West Valley City Guest Reviews
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|3.4 miles from West Valley City centre|
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Jodi Mon, 8 July 2019
Liked: Location was very good.
Disliked: The beds were hard. We were there for a week and they put us right by the elevator and back entrance. It was very loud. Some of the staff (on three separate occasions) seemed very rude, as though I was interrupting them by asking a simple question or requesting clean towels. We didn?t use housekeeping at all during the week we were there. The one day we did want housekeeping, they never came to our room. I don?t understand why this hotel has such a high customer rating. We won?t stay here again. The plus is that it seemed clean. Location is great.
Timothy Thu, 4 July 2019
Liked: Staff was extremely courteous and professional. They made the stay more enjoyable.
Kristen Sun, 30 June 2019
Yvonne Thu, 27 June 2019
Rory Tue, 25 June 2019
Jo Sun, 16 June 2019
Liked: It was clean and close to shopping and events.
Disliked: The pillows were horrible! We have stayed here several times and they have always been kinda crummy but this time they were awful! And it would be nice it breakfast lasted until 10 instead of 9.
Debra Fri, 14 June 2019
Liked: The staff are extremely kind, friendly, helpful, & welcoming. The rooms are quiet, large & wonderful. We have been traveling for 3 weeks & this hotel has topped them all. We are making this hotel our home away from home when we come here again. We highly recommend it!
Disliked: There is nothing - everything is excellent!!
Lindsey Sat, 8 June 2019
Liked: Breakfast, pool,
Disliked: I didn't like that I had to leave. It was my mothers day gift.
Karen Sun, 2 June 2019
Would stay again
Liked: It is close to the event we were attending. Room was very clean. The room was close to the door which was nice. The bed were nice and comfortable. When we got back to the room the room was made up and cleaned. Very nice.
Disliked: In the room one of the sinks the water didn't work. There was a very tiny stream coming out but not even enough to use. The tv remote did not have a cover on the battery holder so the batteries would fall part way out.
Gerald Sat, 1 June 2019