Crowwood Hotel and Alba Restaurant Guest Reviews
Write a review
Write a review
John Mon, 13 May 2024
Pleasant
Janet Sun, 12 May 2024
Very disappointing.
Liked: The location was good. We travelled from Oban, were meeting friends in Glasgow and then travelling on to Yorkshire so it was perfectly situated for us. The bed was comfortable.
Disliked: The Reception staff were unwelcoming when we arrived and disinterested when we checked out. In life you never get a second chance to make a first impression and that would be good advise for them to note. When we arrived the first question was did we want breakfast and at what time. Then we had to pay for it, very unusual.The breakfast was poor quality. The table wasn’t set for us - even though we had to give a time to eat, we had to brush crumbs off the cloth from previous diners and set it ourselves.The coffee and tea were in flask type jugs, not freshly made. The waitress was friendly and eager to please. The cook who appeared after the breakfast was served made no attempt to speak and was certainly not dressed to be working in a hotel kitchen.Unfortunately our room was next to a couple who talked loudly from 11:45 ish until 5:30 when in desperation my husband went to their door to ask them to be quieter because we were desperate for sleep. They even had the tv on at that time. There was no phone to ask reception to help so we had to deal with it ourselves. We accept that the hotel can’t be blamed for the clientele but sadly it didn’t help our overall experience.
Christina Thu, 9 May 2024
Definitely recommend
Liked: Lovely hotel, nice and quiet location. Good shower, but water does go out onto the floor that's the only thing I'd change. 11am check out time too which was nice seeing as we are on holiday from early mornings and work 😀
Richard Thu, 9 May 2024
Very good
Kunle Fri, 3 May 2024
Exceptional
Mick Mon, 29 April 2024
Very good
Donna Mon, 29 April 2024
It was fine.
Liked: The room was clean with a lovely new bathroom. The food in the restaurant was very nice.
Disliked: On a Friday night being made feel uncomfortable sitting in the bar at 9.30It was clear they wanted to close, staff were putting their jackets on and stopping the music. Being away for the weekend we were hoping to relax and have a few drinks. The breakfast set up wasn’t the best. The lady working at breakfast was really nice, but we got there about 8.30 on the Saturday morning and there was nothing left on the buffet, we were brought a plate of food to share, the orange juice was warm still in the carton.. we didn’t go down on the Sunday for breakfast.
Isabelle Sun, 28 April 2024
Perfect and good nights sleep.
Liked: Spacious room, clean and comfortable.
Disliked: Nothing.
Edward Sat, 27 April 2024
Superb
Liked: It was all good
Disliked: Nice hotel good location
Pauline Thu, 25 April 2024
Very comfortable
Liked: Clean and bright
Disliked: Nothing