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Crowne Plaza Syracuse eeef
Crowne Plaza Syracuse, 701 East Genesee Street, Syracuse, NY | Area: Syracuse University
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3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (372 Ratings)
0.5 miles from Syracuse centre
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Hotel Description
A downtown location highway and campus proximity free Wi-Fi and a restaurant and lounge put the non-smoking pet-friendly Crowne Plaza Hotel Syracuse on Our guests' list of favorite area hotels. With 20 floors Crowne Plaza offers views of downtown Syracuse from almost all of its 279 rooms. Inside the rooms amenities like free Wi-Fi ergonomic workstations video check-in and check-out voicemail and speaker phones help guests stay productive while upscale bedding flat-panel TVs and room service help them unwind. The hotel also offers a business center a 24-hour fitness center and a gift shop. Overlooking Forman Park Crowne Plaza is just two blocks from I-81 and a 15-minute walk to Syracuse University. Various restaurants — organic Mexican steak — are within two blocks. The Museum of Science and Technology is less than a mile away the Erie Canal Museum and Everson Museum of Art are each a half-mile away and the convention center is a 10-minute walk from the hotel. Syracuse Hancock International Airport is less than eight miles northeast.

Check-in time: 15:00   Check-out time: 12:00
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
Other Amenities
` Airport Shuttle
` Business Center
` Free Airport Shuttle
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Room Service
` Safety Deposit Box
` Vending Machines
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Gift shop
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Shuttle service (free)
` Daily maid service
` On-site parking
` WiFi everywhere
` Daily Housekeeping
` WiFi available in all areas
` Parking garage

Crowne Plaza Syracuse Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.9 out of 5)

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5

Exceptional - 5 out of 5

Rachel, Watervliet, visiting Westcott Theater Sun, 18 February 2018

The staff was very friendly. They waived the parking fee for us and gave us each a card for a free drink. The hotel itself was beautiful. Would definitely go back. Also loved the skyline view at night from the room.

Liked: Friendly staff; free drink cards; free headphones; amazing shower.
Disliked: No low points.

5

Exceptional - 5 out of 5

Jeannette H, Ogdensburg, visiting The Oncenter Thu, 28 April 2016

We were extremely pleased with our stay; we had dinner at the hotel which was amazing. All the staff was very kind. The location was perfect for where we were going. I would definitely recommend this hotel to my friends and family.

Liked: Excellent.

4

Very Good - 4 out of 5

Howard, Batavia Fri, 20 November 2015

Liked: Clean. Cheap parking. Near Dunkin Donuts.
Disliked: No continental breakfast.

5

Exceptional - 5 out of 5

Mark L, Moravia NY Sun, 11 December 2011

Nice hotel reasonably priced and close to many events

Liked: Very nice, comfortable room

4

Very Good - 4 out of 5

Anonymous Wed, 11 March 2020

My stay was great -...

2

Disappointing - 2 out of 5

Menglin Wed, 4 March 2020

Disappointing

Disliked: There was bug on the pillow felt disgusted

4.8

Exceptional - 4.8 out of 5

Bill Mon, 2 March 2020

Exceptional

5

Exceptional - 5 out of 5

Erin Sat, 29 February 2020

Exceptional

Disliked: That parking costs $15 extra

3.5

Good - 3.5 out of 5

Anonymous Fri, 28 February 2020

it was okay

Liked: Pillows were nice, bathroom was very nice
Disliked: The elevators were not working so I had to walk UP EIGHTEEN flights of stairs. The elevators weren?t working in the morning as well so I had to walk DOWN EIGHTEEN flights of stairs. Not impressed.

4

Very Good - 4 out of 5

Anonymous Fri, 28 February 2020

Good - frustrated over the...

Liked: Front desk staff phenomenal
Disliked: Heater didn?t work Room service actual food was NOT what was described on their menu - wouldn?t have ordered it if I had known Found a piece of cereal under the bed Parking OUTRAGEOUSLY expensive No condiments provided w/ room service meal

1

Poor - 1 out of 5

Guillermo Fri, 28 February 2020

Very poor

Disliked: No electricity, heat or hot water all night

5

Exceptional - 5 out of 5

David Tue, 25 February 2020

Exceptional

Liked: Bed was comfy
Disliked: Going around the block to get to parking. Also didnt like how the shower had only one pice of glass and got water everywhere.

4

Very Good - 4 out of 5

Anonymous Tue, 25 February 2020

Very good

0.5

Poor - 0.5 out of 5

Jodi Tue, 25 February 2020

Bad

Disliked: The hot water in the shower didn't work. Called twice to have it looked at and nothing happened. Payed extra for parking. Room wasn't completely cleaned

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Crowne Plaza Syracuse 701 East Genesee Street, Syracuse, NY