Crowne Plaza Syracuse an IHG Hotel eeef - (855) 271-6236
Crowne Plaza Syracuse an IHG Hotel, 701 East Genesee Street, Syracuse, NY -(855) 271-6236
Area: Syracuse University
BOOK ONLINE OR CALL - (855) 271-6236
3.46 out of 5 (806 Ratings)
0.5 miles from Syracuse centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
This hotel is 2953 feet from Syracuse University and offers free WiFi and an on-site restaurant. Historic Armory Square is 0.9 mi away. Crowne Plaza Syracuse offers a workstation coffee maker and a safe in all rooms. Flat-screen cable TV's and pay-per-view movies are also included. Guests at the Syracuse Crowne Plaza have free access to the full-service business center and 24-hour fitness center. A gift shop is also available on site. Overlooking historic Forman Park Redfield's Restaurant offers American cuisine and is open all day. The Library Lounge serves signature cocktails in a relaxing atmosphere. The Museum of Science and Technology and the Oncenter Complex Convention Center are within a 0.6 mi radius from this Crowne Plaza hotel. The scenic Finger Lakes is 62 mi away.

Check-in time: 16:00   Check-out time: 12:00
Enter Your Dates
1 room
2 guests
Amenities View More
Free Internet
Fitness Center
Airport Shuttle
Non Smoking
Pets Allowed
Free Breakfast
Free Parking
Swimming Pool
Business Center
Other Amenities
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Shuttle service (free)
` Shared kitchen
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` kitchenware
` blackout curtains
` Airport Shuttle (Free)
` Concierge services
` Doorman
` Free Wi-Fi
` Kitchen
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Parking available (charges may apply)
` Shuttle service (charges may apply)

Crowne Plaza Syracuse an IHG Hotel Guest Reviews

Overall Average Score: 
Pleasant (3.46 out of 5)

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Exceptional - 5 out of 5

Rachel, Watervliet, visiting Westcott Theater Sun, 18 February 2018

The staff was very friendly. They waived the parking fee for us and gave us each a card for a free drink. The hotel itself was beautiful. Would definitely go back. Also loved the skyline view at night from the room.

Liked: Friendly staff; free drink cards; free headphones; amazing shower.
Disliked: No low points.


Exceptional - 5 out of 5

Jeannette H, Ogdensburg, visiting The Oncenter Thu, 28 April 2016

We were extremely pleased with our stay; we had dinner at the hotel which was amazing. All the staff was very kind. The location was perfect for where we were going. I would definitely recommend this hotel to my friends and family.

Liked: Excellent.


Very Good - 4 out of 5

Howard, Batavia Fri, 20 November 2015

Liked: Clean. Cheap parking. Near Dunkin Donuts.
Disliked: No continental breakfast.


Exceptional - 5 out of 5

Mark L, Moravia NY Sun, 11 December 2011

Nice hotel reasonably priced and close to many events

Liked: Very nice, comfortable room


Poor - 0.5 out of 5

Katherine Tue, 26 September 2023

Don't stay here

Disliked: Bad staff


Disappointing - 2 out of 5

Myrei Fri, 8 September 2023

Disappointing return after 30 years.

Liked: Convenient to S.U. and the shuttle driver was very accommodating.
Disliked: The property needs updating. The bathroom was not clean at all. Upon check in we were not given any instructions regarding breakfast times or given our coupon, so we missed breakfast.


Good - 3.5 out of 5

Knud Fri, 8 September 2023


Liked: Room and facilities were clean. Staff very helpful. Buffet breakfast offered on weekends good. Dinner choices were limited but tasty. The hotel waived a standard $15 parking fee, reportedly due to low occupancy.
Disliked: I alerted the reception staff to an apparent reservation systems issue: When booking our room on, we chose an option to pay a fixed $10 price for breakfast, which was also spelled out in our confirmation. However, the hotel staff could not find this pricing, which was different from the standard $17 for weekend buffet, and no particular price (a la carte) for weekday breakfasts.


Good - 3.5 out of 5

Ram Fri, 8 September 2023


Liked: When we book breakfast was included but staff said no.when I showed email she said she will give for two.after the conversation we got for is not good
Disliked: Bathroom


Pleasant - 3 out of 5

Faustina Sun, 3 September 2023


Liked: Great location
Disliked: Parking garage is not safe my car, along with my sisters car was hit overnight. Rooms are a bit small.


Poor - 1 out of 5

Ivonne Wed, 30 August 2023


Liked: Nothing
Disliked: The staff and the service


Poor - 1.5 out of 5

Ravi Tue, 29 August 2023

Not worth the money to...

Liked: We stayed there 3 nights and our room was never made up. For the prices they charge, that is unacceptable.When I raised the issue with management on our last night, they had no explanation other than that it was an oversight.
Disliked: The facilities are run down, rooms look old.


Poor - 1.5 out of 5

Kelly Tue, 29 August 2023

Never again

Disliked: The bathroom floor was sticky. The shower was not clean. The room is run down and dirty. We paid over $800 for 2 nights and the room was DIRTY


Very Good - 4 out of 5

Caroline Mon, 28 August 2023

Would stay again

Liked: Room were clean and large
Disliked: Shower room to small


Good - 3.5 out of 5

Cris Mon, 28 August 2023


Liked: Close to university
Disliked: Called front desk twice. Once because TV remote did not work. Again for towels. Neither were delivered or addressed.

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Crowne Plaza Syracuse an IHG Hotel 701 East Genesee Street, Syracuse, NY