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Crowne Plaza Syracuse an IHG Hotel eeef - (855) 271-6236
Crowne Plaza Syracuse an IHG Hotel, 701 East Genesee Street, Syracuse, NY -(855) 271-6236
Area: Syracuse University
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BOOK ONLINE OR CALL - (855) 271-6236
3.56
HOTEL RATING: 
GOOD
3.56 out of 5 (592 Ratings)
0.5 miles from Syracuse centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
This hotel is 2953 feet from Syracuse University and offers free WiFi and an on-site restaurant. Historic Armory Square is 0.9 mi away. Crowne Plaza Syracuse offers a workstation coffee maker and a safe in all rooms. Flat-screen cable TV's and pay-per-view movies are also included. Guests at the Syracuse Crowne Plaza have free access to the full-service business center and 24-hour fitness center. A gift shop is also available on site. Overlooking historic Forman Park Redfield's Restaurant offers American cuisine and is open all day. The Library Lounge serves signature cocktails in a relaxing atmosphere. The Museum of Science and Technology and the Oncenter Complex Convention Center are within a 0.6 mi radius from this Crowne Plaza hotel. The scenic Finger Lakes is 62 mi away.

Check-in time: 16:00   Check-out time: 12:00
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4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
B
Airport Shuttle
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
Other Amenities
` Airport Shuttle
` Pets Allowed
` Restaurant
` Golf Course
` Room Service
` Safety Deposit Box
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Wheelchair accessible
` On-site parking
` shuttle service
` vending machine
` Concierge services
` Doorman
` Free Wi-Fi
` Kitchen
` Off-Site parking
` Daily Housekeeping
` English
` Convenience Store
` Parking Available
` gift/souvenir shop
` taxi service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Internet access in public areas
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Crowne Plaza Syracuse an IHG Hotel Guest Reviews

Overall Average Score: 
Good (3.56 out of 5)

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5

Exceptional - 5 out of 5

Rachel, Watervliet, visiting Westcott Theater Sun, 18 February 2018

The staff was very friendly. They waived the parking fee for us and gave us each a card for a free drink. The hotel itself was beautiful. Would definitely go back. Also loved the skyline view at night from the room.

Liked: Friendly staff; free drink cards; free headphones; amazing shower.
Disliked: No low points.

5

Exceptional - 5 out of 5

Jeannette H, Ogdensburg, visiting The Oncenter Thu, 28 April 2016

We were extremely pleased with our stay; we had dinner at the hotel which was amazing. All the staff was very kind. The location was perfect for where we were going. I would definitely recommend this hotel to my friends and family.

Liked: Excellent.

4

Very Good - 4 out of 5

Howard, Batavia Fri, 20 November 2015

Liked: Clean. Cheap parking. Near Dunkin Donuts.
Disliked: No continental breakfast.

5

Exceptional - 5 out of 5

Mark L, Moravia NY Sun, 11 December 2011

Nice hotel reasonably priced and close to many events

Liked: Very nice, comfortable room

3

Pleasant - 3 out of 5

Muhammad Thu, 23 June 2022

Pleasant

5

Exceptional - 5 out of 5

Anonymous Wed, 15 June 2022

Exceptional

3.5

Good - 3.5 out of 5

Constance Wed, 15 June 2022

Good

3

Pleasant - 3 out of 5

Timothy Wed, 8 June 2022

Pleasant

Liked: The dining room staff was wonderful and both meals were great. The baked oatmeal was amazing!
Disliked: The desk clerk would not give me a printed receipt when checking out. She said because it was booked through a third party, even though they processed the charge themselves. When I checked the credit card statement. The numbers did not match the confirmed price. I called the hotel and was told there was a $15 fee for parking. This was never mentioned when checking in. The person on the phone said they would email me the breakdown of the charges. I still have not received it two days later.

5

Exceptional - 5 out of 5

Najwa Wed, 8 June 2022

Exceptional

1

Poor - 1 out of 5

Rebecca Tue, 7 June 2022

Very poor

Liked: shuttle to carrier dome was only benefit
Disliked: room did not have a trashcan, bathroom was small and the safe was open but in a locked position so could not use

1.5

Poor - 1.5 out of 5

Tammera Mon, 6 June 2022

Would not go back.

Liked: Shuttle service was excellent. (Dewitt and Tom) Front desk staff was excellent (Abigale, Jennifer, can't remember all their names, but every single one was outstanding.
Disliked: Phone did not work; 2x service staff was unable to fix it. 3rd time they corrected the problem.Safe did not work. Service staff had to be called to recify.Breakfast was supposed to be included. Anything that was available we had to pay for. Service staff in the breakfast area were lazy, rude to every customer we saw them interact with.No blankets and it was in the 40's those 2 nights.

4.5

Wonderful - 4.5 out of 5

Bonnie Mon, 6 June 2022

Expectations met!

Liked: Check in was efficient, staff was very friendly and helpful. Parking ramp was super convenient
Disliked: Elevators were a bit confusing

1

Poor - 1 out of 5

Michael Mon, 6 June 2022

awful,will never stay again

Disliked: it would be nice if the drapes could be closed all the way at night. never seen anything like it. service for breakfast was way to slow. shuttle service was a joke. waited over one hour to be picked up. left standing in the middle of the city. finally had to call an uber

4

Very Good - 4 out of 5

Rosemarie Mon, 6 June 2022

Overall good stay. Accommodations did...

Liked: It was close and convenient to the Carrier Dome for the Paul McCartney concert. Great parking facility. easily accessible for out of towners
Disliked: Dirty windows. Unable to close drapes from light. Very small bathroom. No Tub

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Crowne Plaza Syracuse an IHG Hotel 701 East Genesee Street, Syracuse, NY