Crowne Plaza Suffern-Mahwah Guest Reviews
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2.0 miles from Suffern centre |
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Melissa Fri, 3 May 2024
Very good
Matthew.g.kelly Thu, 2 May 2024
Good
Rachael Mon, 29 April 2024
Will stay somewhere else if...
Disliked: We booked a room with 2 queens beds on purpose. when we checked in, they told us they did not have any more rooms with 2 queen beds and that they were "upgrading" us to a suite. This was not an upgrade because we needed two different beds...not 1 bed and a pull out that we got. We did not want a pull out- we wanted a 2nd bed. This is disappointing because we booked 2 queen beds and they did not honor it.
Verified Hotel Guest Wed, 24 April 2024
Liked: Very clean.
Disliked: The housekeeper came into the room before 8 am even though the do not disturb sign was on the door.
Jelissa Sun, 21 April 2024
Though it wasn’t a typical...
Liked: The property was clean and the staff were amazing. Beds were really comfortable. The hot water was fantastic. I love that it has a little marketplace where you can purchase small items to munch on. The coffee was amazing. Breakfast at the buffet was always replaced with fresh food.
Disliked: Not enough parking spaces to accommodate guest. We had to park across the street. Though the price for an all you can eat buffet was reasonable, doing that for a family larger than 4 can be costly so a free complimentary breakfast should be included with your stay. Substantial amount of trash bags provided in the rooms
Jaroslav Wed, 10 April 2024
Superb
Christine Mon, 8 April 2024
Overall good.
Liked: Overall good but for that price breakfast should be free
Disliked: Pricey
Clyde Fri, 5 April 2024
Exceptional
Peng Thu, 4 April 2024
Bad
Liked: The staff looks not nice and only give one breakfast tickets, actually I ordered for two adults. The picture has sofa but actually only one king bed
Okpako Tue, 2 April 2024
Superb
Liked: The kitchen staff and services were exceptional, and the breakfast was very good
Disliked: I had issues with the check-in reception, and also still waiting for my bond