Crowne Plaza Hotel Springfield By IHG Guest Reviews
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Terri Mon, 30 June 2025
Very good
Shane Mon, 30 June 2025
Exceptional
Jeremy Mon, 23 June 2025
Good
Liked: Everything else
Disliked: The TV didn't work
Kandis Mon, 23 June 2025
Exceptional
Liked: Price was great for such a nice place. Front desk was so nice. Our room was very clean.
E Sun, 22 June 2025
Nice, but not worth the...
Liked: It has in interesting esthetic.
Disliked: The hallway carpets were stained and the roof top garden/view, which was the whole reason we wanted to stay there was closed so we couldn’t get a picture. Just not worth the price, nothing exceeded expectations, which for something your spending that much for, should.
Larry Sun, 22 June 2025
Ok
Disliked: Free breakfast
Kevin Mon, 16 June 2025
Was just what I needed...
Liked: Did not have an issue with anything.
Jim Sun, 15 June 2025
Not great
Liked: NA
Disliked: Bathroom ceiling repairs Heated poolRoom needs updated
Anonymous Sat, 14 June 2025
Disappointing
Disliked: In the booking it stated it came with breakfast and after I booked it didn’t state anything about breakfast so it became an extra charge! So No breakfast for us and that was the reason for booking this place. Management was uncooperative in this matter.
Jennifer Mon, 9 June 2025
Clean, good staff but needs...
Liked: Staff were very pleasant at check-in and breakfast. Our iron was broken and room service brought a new one up immediately. Room had some nice renovations.
Disliked: Hotel is worn and in need of updates. Lots of scuff marks and things looked dirty, even if they weren't.