Crowne Plaza Resort Asheville By IHG

Exceptional

Exceptional

Very good

Very good

Liked: I have a senior dog, and the ground floor room was amazing, with a sliding door to easily take him out for potty breaks. The size of the room was adequate, but it was poorly lit in the entry/dressing area. Overall the room could have used some updating, but the lobby was gorgeous and newly renovated it seems. The grounds were sprawling - lots of grassy areas and trails to walk. The hotel is also in the perfect location for exploring all of AVL, particularly West Asheville. The bed was super comfy, the hotel was quiet, and I slept really well.
Disliked: lighting in the entryway/dressing area of the room was very, very dim!

Bad

Not good. Poor facility and...

Liked: Nothing
Disliked: Bathrooms are very small. Toilet is about a foot high. As a senior they are terrible. My key kept d being erased. They need to update their locks. Carpet is very worn and needs updating. Breakfast is not provided and is a $22 buffet. As a diabetic I need a choice menu. I’m not paying $22 for a cup of coffee and English muffin. Everything is self serve. You have to go to the front desk for towels or trash pickup. We were there for a baseball tournament and needed a laundry. It is located a 1/2 mile and you have to drive to it on very narrow road. They have one washer and dryer. There were about 15 teams staying there. Not enough laundry facilities and very hard to get to. I would never stay there again.

Excellent

Liked: Amazing place! Amazing amenities,
Disliked: EverythingThe racket club

We had a Great Time...

Liked: Convenient to attractions. Staff was Great! Everyone Staff member, from front desk, housekeeping, restaurant staff, and bartenders, did a Great Job!
Disliked: We had an older room, and would have preferred a pool view, and not in the pet friendly wing, as we do not have a dog at this time.Also, we were looking to zip line, but the phone number we received at the front desk to call, was incorrect. The Adventure Facility needs to update their information and days/times of operation with the hotel.

Bad