Crowne Plaza Resort Asheville By IHG Guest Reviews
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Write a review
Avery Fri, 27 June 2025
Exceptional
Liked: Exceptional breakfast. Cleanliness. Friendly staff.
Disliked: Nothing
Anonymous Wed, 25 June 2025
Exceptional
Rebekka Tue, 24 June 2025
Very good
Liked: Very nice clean and comfortable.
Disliked: The room key issue. Several times my keys didn’t work.
Monica Tue, 17 June 2025
The stay was enjoyable. I...
Liked: The hotel interior is beautiful. Located in a safe area. Very clean. Friendly staff. Minor issue when we got to our room but housekeeping took care of it!
Disliked: Hard to locate the entrance leading to the property. The access road is by way of a side street before you reach Sam’s Club.
Carol Fri, 13 June 2025
Superb
Liked: Lots of space, fireplaces, balcony.
Dennis Wed, 11 June 2025
Enjoyable stay, clean room but...
Liked: The room itself was clean and comfortable. The hotel is old, dated, shows major signs of disrepair. The front desk staff, one person in particular (older woman with a hint of UK accent) would not honor the room with breakfast booking that we booked through Booking.com. She basically blew us off. However, there was a wonderful young woman, Olivia, in the Restaurant that got the attention of the General Manager, who fixed the issue for just one morning.
Disliked: Older hotel, need major renovations, better front desk staff or retraining. Get the breakfast situation with Booking.com corrected.
Christine Tue, 10 June 2025
Superb
Liked: Breakfwast
Disliked: Booking app You screwed up reservation
Leeann Sun, 1 June 2025
Pleasant
Liked: Breakfast was lovely.Gentlman working at hostess stand was attentive and professional.
Disliked: Boy working front desk didn't tell me any information.Where the pool is located or even the hours of operation..Housekeeping knocked to clean at 8:30 a.m check out is at 11 I felt like was a bit early.
Kaminer Sat, 31 May 2025
Poor
Anonymous Fri, 30 May 2025
Very good