Crowne Plaza Resort Asheville By IHG

Not good. Poor facility and...

Liked: Nothing
Disliked: Bathrooms are very small. Toilet is about a foot high. As a senior they are terrible. My key kept d being erased. They need to update their locks. Carpet is very worn and needs updating. Breakfast is not provided and is a $22 buffet. As a diabetic I need a choice menu. I’m not paying $22 for a cup of coffee and English muffin. Everything is self serve. You have to go to the front desk for towels or trash pickup. We were there for a baseball tournament and needed a laundry. It is located a 1/2 mile and you have to drive to it on very narrow road. They have one washer and dryer. There were about 15 teams staying there. Not enough laundry facilities and very hard to get to. I would never stay there again.

Excellent

Liked: Amazing place! Amazing amenities,
Disliked: EverythingThe racket club

We had a Great Time...

Liked: Convenient to attractions. Staff was Great! Everyone Staff member, from front desk, housekeeping, restaurant staff, and bartenders, did a Great Job!
Disliked: We had an older room, and would have preferred a pool view, and not in the pet friendly wing, as we do not have a dog at this time.Also, we were looking to zip line, but the phone number we received at the front desk to call, was incorrect. The Adventure Facility needs to update their information and days/times of operation with the hotel.

Bad

Exceptional

I am pretty pleased with...

Liked: All staff was nice and helpful. I liked access to 3 pools. In case one was too busy.
Disliked: The temperature throughout the facility was pretty warm outside the rooms. Out patio door was really hard to close. Overall pretty good stay.I didnt like the exit from the hotel from and to the hwy.

Exceptional

Liked: Exceptional breakfast. Cleanliness. Friendly staff.
Disliked: Nothing

Exceptional

Very good

Liked: Very nice clean and comfortable.
Disliked: The room key issue. Several times my keys didn’t work.