Crowne Plaza Reading East Guest Reviews
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Write a review
Joanna Sun, 4 June 2023
Exceptional
Liked: Everything except below
Disliked: Price of an afternoon snack and lack of choice on the menu
John Sun, 4 June 2023
Good
Liked: Check in & comunication was excellent. Very streamlined, The bar & waiting staff were also wonderful, food in the restaurant was very, very good.
Louise Sun, 4 June 2023
fantastic
Liked: very comfortable facilities great for the area
Natasha Sat, 3 June 2023
Superb
John Sat, 3 June 2023
Working away
Liked: Very clean and tidy hotel. Good bar and restaurant.
Disliked: Nothing
Chris Fri, 2 June 2023
one of the best sleeps...
Liked: great quality pleasant environment
Disliked: fried egg was cold at breakfast!
Christina Fri, 2 June 2023
Exceptional
Claire Wed, 31 May 2023
Good
Liked: hotel was fine and clean
Disliked: food was awful this time and we complained and no feedback from our complaint at all such a shame as previously stayed at this hotel and food then was excellent. come on managers get a grip otherwise you will loose customers.
Zach Wed, 31 May 2023
Bad
Liked: The facilties looked beautiful. The car park was free and underground with 24hr manned security which was nice.
Disliked: The staff and the manager there were very very rude to us on arrival because we did not have the card with us for them to manually put in. This was 10pm at night and we had been driving for a long while. He then told my partner that we was not welcome there because he didn't like the fact that we had literally just came from another hotel and we said that we have the cards on our phone and we can prove its ours by tapping (as done in all the other hotels). Bearing in mine the emperor suite was already paid for.. this was for a £75 pre auth.
Grace Tue, 30 May 2023
lovely hotel for a wknd...
Liked: lovely decor. comfortable beds. good breakfast. helpful staff. close to train station.
Disliked: empty tissue box and no drinking water, biscuits or shower gel replenished on second night. steam room a bit smelly. too many noisy children in the pool- maybe limit this to certain times so adults on get-aways, can relax. not much cleaning around the pool. lots of empty curs and plates etc and puddles of water around the beds that could have been swept.