Crowne Plaza Phoenix Airport - PHX By IHG Guest Reviews
Write a review
Write a review
Patricia M, Maricopa
Rooms very spacious, clean and comfortable. Had a little trouble trying to open the door to the room, but the staff was great and very helpful - gave us a free breakfast coupon for the inconvenience of the door not working properly. Yhe light rail is right there. Couldn't ask for a better weekend. Thanks Crowne Plaza.
Liked: Very nice hotel.
Tina Thu, 21 August 2025
Exceptional
Petr Wed, 20 August 2025
Very good
Lisa Tue, 19 August 2025
Clean , convenient hotel to...
Liked: Close to the Airport
Disliked: Not sure why the deposit is so high. There is nothing in your room and no gift shops etc. Deposit should only be 50.00.
Anonymous Mon, 18 August 2025
It was good except for...
Liked: I forgot an Item I called and let them know when I would be back from the trip and the staff kept my item safe and returned to me as I left it. thank you
Disliked: There was a cockroach in my bed and the staff was kind enough to change our room.. I was a bit nurvous about it and really counld not sleep well that night.
Ezekiel Tue, 12 August 2025
Exceptional
Anonymous Fri, 8 August 2025
Exceptional
Banit Tue, 5 August 2025
Very good
Disliked: For such a large hotel, dinner was served in the fairly small cocktail lounge. Don't know if this seasonal scheduling. I did see the very attractive dining room used for breakfast and lunch.
Ezekiel Tue, 5 August 2025
Exceptional
Claudia Fri, 1 August 2025
I'd stay again
Liked: The Crowne Plaza is a very nice, elegant hotel. My room was very comfortable. However it was rather dark- not enough lighting. The floor lamp couldn't be moved to where I needed to use it. The food in the bar-grill was very good with a limited but nice selection. The servers and staff at the hotel and in the bar-grill were exceptionally helpful and personable.
Disliked: As mentioned above better lighting with USB ports.
Kim Wed, 30 July 2025
Easy everything about it.
Liked: Close proximity to airport.
Disliked: N/A