Crowne Plaza Phoenix Airport - PHX by IHG

Rooms very spacious, clean and comfortable. Had a little trouble trying to open the door to the room, but the staff was great and very helpful - gave us a free breakfast coupon for the inconvenience of the door not working properly. Yhe light rail is right there. Couldn't ask for a better weekend. Thanks Crowne Plaza.

Liked: Very nice hotel.

Superb

Liked: Room

Very good

Liked: Convenient location Friendly staff

Nice hotel with clean and...

Liked: Excellent stuff, nice swimming pool
Disliked: no

Very good

Very good

Good

Check to make sure your...

Liked: Price was good.
Disliked: Open bed coverings and found black hair on sheets. Had them bring in clean bedding and remake bed.Then we could not turn on TV.Someone stole the cord.They fixed it.Really frustrated at the time it took to call and the time to fix the above.They offered $50.00 off the bill.For being grossed out with the dirty bed and loss of hours of TV, we thought that was not much for a ruined night. We stay in Phoenix 2 -3 times a year as we live in S. Arizona and travel a lot. We will stay at the Hilton Garden now only.

Superb

Liked: Location, friendly staff.
Disliked: Too long to wait for the breakfast. Waited like for 30 min for eggs and ham.

Awful

Liked: The bartender
Disliked: Very bad smell in room, blue flashing light in AC kept us awake, most uncomfortable bed ever, vomit on the lobby rug I brought to front desk person’s attention and he seemed unconcerned. For $220 a night I expect better.