Crowne Plaza Phoenix Airport an IHG Hotel Guest Reviews
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|7.2 miles from Phoenix centre|
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Patricia M, Maricopa Mon, 18 April 2016
Rooms very spacious, clean and comfortable. Had a little trouble trying to open the door to the room, but the staff was great and very helpful - gave us a free breakfast coupon for the inconvenience of the door not working properly. Yhe light rail is right there. Couldn't ask for a better weekend. Thanks Crowne Plaza.
Liked: Very nice hotel.
Amy Tue, 21 March 2023
Liked: Close to all locations, free parking garage, nice pool for the price, kind staff
Disliked: Dim lighting
Daniel Sun, 19 March 2023
Jonathan Sat, 18 March 2023
Disliked: Prior to trip emailed property 5 times asking about airport shuttle arrangements, without reply. Arrived after 11 hour flight, unable to find any information about shuttle, so had to take an airport taxi, costing 20 USD. Arrived at hotel and receptionist that booked me in shrugged his shoulders, saying there was nothing he could do, although an apology would have been good. 230 USD for a bed in a rundown hotel, and 20 extra for the taxi. Extortionate.
William Sat, 18 March 2023
Great location for airport travellers.
Liked: Great location near airport along rail transit line which connects to downtown. Restaurant was good as was hot tub/pool. Shuttle service to airport was handy. Wished I had the chance to visit the Pueblo Grande park across the road.
Disliked: Rooms a bit dated. I would get rid of the carpetting.
Shoichi Fri, 17 March 2023
Liked: Very convenient to go to Chase field. Good access from highway. Nice restaurants around.
Luis Tue, 14 March 2023
Liked: Nice lobby and amenities
Disliked: The AC in the room did not work correctly it would pick and choose when it wanted to run and when it wasn't running correctly it was super loud and kept us up all night. When I brought it up to the front desk they did not seem very concerned
Darrell Thu, 9 March 2023
Kaylie Wed, 8 March 2023
Liked: It was very close to the airport. The bar and fitness center were nice!
Disliked: There were a few things that we didn't like. The breakfast was 20$ a person for a very simple breakfast. Minus them getting us water, we served ourselves. They didn't tell us they were going to charge us and the front desk didn't inform us either. We also booked a day for Sunday and tried to book for the following Saturday, but they wouldn't let us since they had a two night minimum which didn't quite make sense to us.
Jeannette Fri, 3 March 2023
If we were to return...
Liked: We wanted a hotel convenient to the airport for the night before our departure. We enjoyed the lobby restaurant/bar upon our arrival. The shuttle to the airport was early and seamless.
Jesse Wed, 1 March 2023
Overall, it was a pleasant...
Liked: Staff was friendly and very available and willing to help. The bed was comfortable. The airport shuttle and driver were on time and friendly.
Disliked: The floor could've been a bit cleaner in the room.