Great Hotel next to a...

Liked: The hotel is located directly next to the King of Prussia mall, which is awesome to go shopping or strolling in the mall. Please note that walking around the area by foot is cumbersome (too few footpaths) and one basically needs a car (or Uber) at all times! The Hotel itself is nice and comfy :)
Disliked: The noise isolation between the individual rooms is really bad. Loud neighbours can be an issue.

Really nice hotel, worth the...

Liked: The cleanliness was key!
Disliked: Bed was a little too soft. So i used the sofa bed-was fine. The lobby used to be beautiful-but renovations to the kitchen caused an obnoxious sized wall to be put up blocking half the lobby. I hope its not be modernized that much to take the look away from what was a beautiful entrance. Please dont become a cookie-cutter hotel with the lego-landlook. The elegance of the old lobby set you aside from all other hotels.Wished i was aware of the renovations, i would have been enbarassed had I had other people with me-hope its worth it! The walk from elevator to room was extremely long--almost as though missing a mid set of elevators and exits-this could be dangerous

Passable

Disliked: There was a lot of debris and noise in the hotel due to massive renovation works. It would be nice if the hotel Management has put this Information to the public for the period of renovation which doesn't look to take only a few days.

Superb

Disliked: Loud party in next room

Liked: Staff were so nice!!
Disliked: Restaurant was under renovation but it did not bother me too much

Exceptional

Liked: Very nice hotel

We had a nice experience,...

Liked: I loved the bed and the pillows. I loved the layout of the room. I loved the staff and how quickly they responded to issues.
Disliked: I asked to be placed near our team members, and told it was done even at check in, and it wasn't. I was in room 108, and the group I asked to be near was in room 208-220, a floor above us. The phone in the room never worked. I let them know, and got 2 different answers on why it was out.

Very good

Liked: Very clean.
Disliked: The room doors we're VERY LOUD. We heard them banging all around us as we tried to sleep. Every time one would slam in our rooms general vicinity ours would also bang on the jam. Please fix your doors. Start by adding bumpers in the jams.

Unfortunately not good

Disliked: What ultimately matters is the night's rest. The bed was horrible! Get a new mattress and better pollows. Also, Small room, little luggage space, compressed work area, difficult for a handicapped person to get around.