Delightful stay. Good décor and well fitted room. We had a pre-theatre meal in bar - excellent and good service; ditto the breakfast. Highly recommended. 5 minutes walk to Theatre Royal and Royal Concert Hall and tram stop .

Liked: Excellent hotel good facilitiries in room et al. Very helpful staff.
Disliked: Nothing negative at all.

Good for a short trip

Liked: The gym and pool are good, but presently on a booking system which would have been good to know before booking, Gym staff were very accommodating. Reception staff very nice.
Disliked: Breakfast staff not very friendly or helpful. Room has air-con only so no open window so gets either very hot or very loud.

Mini break with family

Liked: Loved booking the gym and pool each day, very covid compliant. Room was lovely, spacious with fridge.

Superb

Good location

Liked: Very comfortable bed and the air conditioning was great
Disliked: I booked the hotel so we could have a treat and stay somewhere with a pool. There were no available slots either on the Saturday or the Sunday which was disappointing.

Excellent stay perfect for what...

Lovely hotel.

Liked: I loved that it had a spa, rooms were lovely and clean.
Disliked: We couldn?t use the spa at all as it was fully booked on our dates when I enquired 3 weeks before arrival. It should be your allowed to book one session per room and if there are any free after that they can book. It wasn?t fair we never got to use it. Which was annoying. Some staff are amazing and others need to be taught how to provide good customer service. A room service menu should be in the room so you don?t have to call for one. Someone broke a glass in the restaurant at breakfast and it wasn?t cleaned up quickly and even after they cleaned it there was glass all over the floor. Cleaning staff were lovely. Not explained about parking when we left.

Not impressed at all

Liked: Location great
Disliked: Room was so noisy I could not sleep nearly all night,horrendous noise

Very good

Disliked: Room too hot

Very good