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Crowne Plaza Newcastle - Stephenson Quarter eeee - 0808 164 1025
Crowne Plaza Newcastle - Stephenson Quarter, Hawthorn Square Forth Street, Newcastle -0808 164 1025
Area: Old Town - Bigg Market
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BOOK ONLINE OR CALL - 0808 164 1025
4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (2207 Ratings)
0.5 miles from Newcastle centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
We are thrilled to open our hotel to ALL guests again. Hawthorn Restaurant and club lounge are fully open now. Breakfast is served as full English buffet. Mineral House spa swimming pool gym and steam room are open now. Pre-booked appointment is not required. Spaces are available on first come first served basis. Children Swim Time (0-15 years old) is 8:00 to 11:00 and 16:00 to 19:00. Offering a city view each room at the hotel features a TV a telephone air conditioning and a mini-bar. The private bathroom includes either a bath or a shower a hairdryer and complimentary toiletries. Extras include ironing facilities a work desk and a safety deposit box. Hawthorns on-site restaurant offers brasserie-style Northern cuisine that is freshly-prepared and locally-sourced. The Gin Bar specializes in gin based cocktails as well as a number of classic cocktails. The hotel offers nine state-of-the-art conference and banqueting rooms with the uniquely shaped Stephenson Suite. Metro Radio Arena is 1.2 miles away and St. James' Park home to Newcastle United Football Club is also less than a mile away. Newcastle Airport is a 34-minute journey by train from the property.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Elevator
` Wheelchair accessible
` indoor pool
` kitchenware
` Concierge services
` Doorman
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Massage services
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Arabic
` Dutch
` French
` German
` Italian
` Russian
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` Shops on site
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Grocery delivery
` Ticket services
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Spa services
` Spa/sauna
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Professional cleaning services
` Cleaning products available
` Room service available
` Parking available (charges may apply)

Crowne Plaza Newcastle - Stephenson Quarter Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

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4.5

Wonderful - 4.5 out of 5

Marc Sun, 24 March 2024

Superb

3.5

Good - 3.5 out of 5

Claire Sat, 23 March 2024

Good

Liked: Spacious room
Disliked: Wifi slow, breakfast expensive, slow service in the bar, small room window overlooking train station, small amount of toilet roll in bathroom

2.5

Fair - 2.5 out of 5

Emma Fri, 22 March 2024

Hotel good location, breakfast excellent,...

Liked: Location good , for where we wanted to be.
Disliked: Upon arrival the bathroom hadn’t been cleaned properly, when leaving the hotel we checked under the bed, there was crumbs left over food bits not had the bed moved for while as it was dusty dirty under the bed, the staff when told for things sorted asap .

4

Very Good - 4.0 out of 5

Ruth Fri, 22 March 2024

Great for one night stay...

Liked: Close to the concert venue
Disliked: It was very very busy

3.5

Good - 3.5 out of 5

Callum Thu, 21 March 2024

Staff are rude and not...

Liked: The atmosphere
Disliked: The staff

4

Very Good - 4.0 out of 5

Oliver Thu, 21 March 2024

Very good

5

Exceptional - 5.0 out of 5

Jessica Thu, 21 March 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Helen Wed, 20 March 2024

Perfect hotel after a day...

Liked: Staff were friendly and efficient - Sally in the executive lounge was wonderful, professional and welcoming. Pardek the duty manager helped make our stay a great one and Fiona on reception was a pleasure to talk to. The staff at breakfast and dinner and in the bar were also smart efficient and friendly - we will be back .
Disliked: Access from car park a little confusing

4.5

Wonderful - 4.5 out of 5

Richard Wed, 20 March 2024

peaceful for a city centre

Liked: cleanliness and friendly staff
Disliked: all good

5

Exceptional - 5.0 out of 5

Lynne Tue, 19 March 2024

Exceptional

Liked: We came for the spa & treatments which were amazing, we also stayed overnight. Staff were friendly & attentive both in the spa & hotel. Breakfast was lovely too. Would definitely recommend
Disliked: There wasnt any areas we have any problems with

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Crowne Plaza Newcastle - Stephenson Quarter Hawthorn Square Forth Street, Newcastle