Crowne Plaza Newcastle - Stephenson Quarter an IHG Hotel Guest Reviews
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|0.5 miles from Newcastle centre|
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Terri Sat, 23 September 2023
Tatenda Sat, 23 September 2023
Liked: It was nice and modern and the rooms were very clean and comfortable
Disliked: The reception was overcrowded
Ruth Sat, 23 September 2023
Another comfortable stay
Liked: Always a great stay at this hotel
Gibson Fri, 22 September 2023
Fantastic customer service, in particular...
Liked: Staff were all exceptional. It was my friends birthday so I had tried to organise via reception a cake or treat as a surprise. Initially I was told that could not be arranged due to allergies, however when I went to the restaurant to book a table for dinner a very friendly, welcoming Zara informed that she could organise with the kitchen a birthday platter (exactly what I was after). Zara also made sure that the platter arrived at the right time to ensure a surprise was met. Well done Zara on making our trip memorable.
Anonymous Fri, 22 September 2023
Christopher Fri, 22 September 2023
Anthony Thu, 21 September 2023
Poor value for money
Liked: The facilities are good, the bar is very nice and they had a pianist performing in the lobby.
Disliked: The value for money. Lack of attention to detail i.e. cleaning behind the TV, layers of dust where the cleaners had been inattentive. The AC unit was temperamental and made jarring noises throughout the night.
Paula Thu, 21 September 2023
Liked: The breakfast was out of this world lots of choice great an friendly staff great location our room was very clean an comfortable Thank you Veronica
Abby Wed, 20 September 2023
Cleanthis Tue, 19 September 2023