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Crowne Plaza Newcastle - Stephenson Quarter an IHG Hotel eeee - 0808 164 1025
Crowne Plaza Newcastle - Stephenson Quarter an IHG Hotel, Stephenson Quarter Forth Street, Newcastle upon Tyne -0808 164 1025
Area: Old Town - Bigg Market
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BOOK ONLINE OR CALL - 0808 164 1025
4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (2205 Ratings)
0.5 miles from Newcastle centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
We are thrilled to open our hotel to ALL guests again. Hawthorn Restaurant and club lounge are fully open now. Breakfast is served as full English buffet. Mineral House spa swimming pool gym and steam room are open now. Pre-booked appointment is not required. Spaces are available on first come first served basis. Children Swim Time (0-15 years old) is 8:00 to 11:00 and 16:00 to 19:00. Offering a city view each room at the hotel features a TV a telephone air conditioning and a mini-bar. The private bathroom includes either a bath or a shower a hairdryer and complimentary toiletries. Extras include ironing facilities a work desk and a safety deposit box. Hawthorns on-site restaurant offers brasserie-style Northern cuisine that is freshly-prepared and locally-sourced. The Gin Bar specializes in gin based cocktails as well as a number of classic cocktails. The hotel offers nine state-of-the-art conference and banqueting rooms with the uniquely shaped Stephenson Suite. Metro Radio Arena is 1.2 miles away and St. James' Park home to Newcastle United Football Club is also less than a mile away. Newcastle Airport is a 34-minute journey by train from the property.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Elevator
` Wheelchair accessible
` indoor pool
` kitchenware
` Concierge services
` Doorman
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Massage services
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Arabic
` Dutch
` French
` German
` Italian
` Russian
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` Shops on site
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Grocery delivery
` Ticket services
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Car rental available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa services
` Spa/sauna
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Professional cleaning services
` Cleaning products available
` Room service available
` Parking available (charges may apply)

Crowne Plaza Newcastle - Stephenson Quarter an IHG Hotel Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

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5

Exceptional - 5 out of 5

Terri Sat, 23 September 2023

Exceptional

4.5

Wonderful - 4.5 out of 5

Tatenda Sat, 23 September 2023

Superb

Liked: It was nice and modern and the rooms were very clean and comfortable
Disliked: The reception was overcrowded

5

Exceptional - 5 out of 5

Ruth Sat, 23 September 2023

Another comfortable stay

Liked: Always a great stay at this hotel

5

Exceptional - 5 out of 5

Gibson Fri, 22 September 2023

Fantastic customer service, in particular...

Liked: Staff were all exceptional. It was my friends birthday so I had tried to organise via reception a cake or treat as a surprise. Initially I was told that could not be arranged due to allergies, however when I went to the restaurant to book a table for dinner a very friendly, welcoming Zara informed that she could organise with the kitchen a birthday platter (exactly what I was after). Zara also made sure that the platter arrived at the right time to ensure a surprise was met. Well done Zara on making our trip memorable.
Disliked: Nothing

5

Exceptional - 5 out of 5

Anonymous Fri, 22 September 2023

Exceptional

4

Very Good - 4 out of 5

Christopher Fri, 22 September 2023

Very good

3

Pleasant - 3 out of 5

Anthony Thu, 21 September 2023

Poor value for money

Liked: The facilities are good, the bar is very nice and they had a pianist performing in the lobby.
Disliked: The value for money. Lack of attention to detail i.e. cleaning behind the TV, layers of dust where the cleaners had been inattentive. The AC unit was temperamental and made jarring noises throughout the night.

4.5

Wonderful - 4.5 out of 5

Paula Thu, 21 September 2023

Superb

Liked: The breakfast was out of this world lots of choice great an friendly staff great location our room was very clean an comfortable Thank you Veronica

5

Exceptional - 5 out of 5

Abby Wed, 20 September 2023

Exceptional

5

Exceptional - 5 out of 5

Cleanthis Tue, 19 September 2023

Exceptional

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Crowne Plaza Newcastle - Stephenson Quarter an IHG Hotel Stephenson Quarter Forth Street, Newcastle upon Tyne