A good hotel for short...

Liked: The hotel had a great location, great check-in experience, clean, tidy, spacious room. Good bed. Good bathroom. It's a great hotel for short stays and work trips.
Disliked: The wifi was awful. It was easy to connect to, but only gave us 50mb, so basically a waste of time.

Exceptional

Very good

Would definitely stay again and...

Liked: The staff were extremely friendly and helpful. Our room was bigger than expected and although it is close to the station and you can hear trains it isn't distracting or overbearing. The pool and gym facilities were clean and well kept

27 Years of married bliss

Liked: We stayed at the hotel to celebrate our anniversary and would recommend this hotel as the staff are amazing.

Very good

Very good

Poor

Passable

Disliked: We arrived after a very long journey at around 11pm. we wanted to get to our room asap as our journey the next day required a very early start. We waited for about 10 minutes before someone checked us in, while one member of staff checked in another couple, and around 5 members of staff walked from the office to the desks, back again, and didn?t acknowledge us at all. When we were checked in, the member of staff only addressed my husband, though my name was the one on the reservation and I had made the payment, and I was speaking to him. I signed the forms to check in but the staff member ended the interaction by handing my husband the room key and saying ?here you go sir?. It would have been lovely just to have a quicker check in at that time of night and to have been spoken to at an equal level to my husband.