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Crowne Plaza Newcastle - Stephenson Quarter an IHG Hotel eeee - 0808 164 1025
Crowne Plaza Newcastle - Stephenson Quarter an IHG Hotel, Stephenson Quarter Forth Street, Newcastle upon Tyne -0808 164 1025
Area: Old Town - Bigg Market
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BOOK ONLINE OR CALL - 0808 164 1025
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (2000 Ratings)
0.5 miles from Newcastle Upon Tyne centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
We are thrilled to open our hotel to ALL guests again. Hawthorn Restaurant and club lounge are fully open now. Breakfast is served as full English buffet. Mineral House spa swimming pool gym and steam room are open now. Pre-booked appointment is not required. Spaces are available on first come first served basis. Children Swim Time (0-15 years old) is 8:00 to 11:00 and 16:00 to 19:00. Offering a city view each room at the hotel features a TV a telephone air conditioning and a mini-bar. The private bathroom includes either a bath or a shower a hairdryer and complimentary toiletries. Extras include ironing facilities a work desk and a safety deposit box. Hawthorns on-site restaurant offers brasserie-style Northern cuisine that is freshly-prepared and locally-sourced. The Gin Bar specializes in gin based cocktails as well as a number of classic cocktails. The hotel offers nine state-of-the-art conference and banqueting rooms with the uniquely shaped Stephenson Suite. Metro Radio Arena is 1.2 miles away and St. James' Park home to Newcastle United Football Club is also less than a mile away. Newcastle Airport is a 34-minute journey by train from the property.

Check-in time: 03:00 PM   Check-out time: 11:00 AM
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
q
Accessible
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
Other Amenities
` Free Breakfast
` Restaurant
` Room Service
` Bar
` 24-Hour Front Desk
` Elevator
` Wheelchair accessible
` indoor pool
` Concierge services
` Doorman
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Massage services
` Off-Site parking
` Daily Housekeeping
` English
` Arabic
` Dutch
` French
` German
` Italian
` Russian
` Spanish
` Convenience Store
` Parking Available
` gift/souvenir shop
` Shops on site
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Grocery delivery
` Ticket services
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Car rental available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Internet access in public areas
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa/sauna
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Crowne Plaza Newcastle - Stephenson Quarter an IHG Hotel Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

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4.5

Wonderful - 4.5 out of 5

Jason Sun, 7 August 2022

A good hotel for short...

Liked: The hotel had a great location, great check-in experience, clean, tidy, spacious room. Good bed. Good bathroom. It's a great hotel for short stays and work trips.
Disliked: The wifi was awful. It was easy to connect to, but only gave us 50mb, so basically a waste of time.

5

Exceptional - 5 out of 5

Kevin Sun, 7 August 2022

Exceptional

4

Very Good - 4 out of 5

Jay Sun, 7 August 2022

Very good

5

Exceptional - 5 out of 5

Natalie Sun, 7 August 2022

Would definitely stay again and...

Liked: The staff were extremely friendly and helpful. Our room was bigger than expected and although it is close to the station and you can hear trains it isn't distracting or overbearing. The pool and gym facilities were clean and well kept

5

Exceptional - 5 out of 5

James Sun, 7 August 2022

27 Years of married bliss

Liked: We stayed at the hotel to celebrate our anniversary and would recommend this hotel as the staff are amazing.

4

Very Good - 4 out of 5

Philip Sun, 7 August 2022

Very good

4

Very Good - 4 out of 5

Priscilla Sun, 7 August 2022

Very good

1.5

Poor - 1.5 out of 5

Lauren Sat, 6 August 2022

Poor

2.5

Fair - 2.5 out of 5

Anonymous Sat, 6 August 2022

Passable

Disliked: We arrived after a very long journey at around 11pm. we wanted to get to our room asap as our journey the next day required a very early start. We waited for about 10 minutes before someone checked us in, while one member of staff checked in another couple, and around 5 members of staff walked from the office to the desks, back again, and didn?t acknowledge us at all. When we were checked in, the member of staff only addressed my husband, though my name was the one on the reservation and I had made the payment, and I was speaking to him. I signed the forms to check in but the staff member ended the interaction by handing my husband the room key and saying ?here you go sir?. It would have been lovely just to have a quicker check in at that time of night and to have been spoken to at an equal level to my husband.

5

Exceptional - 5 out of 5

Wayne Sat, 6 August 2022

Exceptional

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Crowne Plaza Newcastle - Stephenson Quarter an IHG Hotel Stephenson Quarter Forth Street, Newcastle upon Tyne