Crowne Plaza Minneapolis West By IHG

I have recommended staying here to many friends!

Liked: The rooms were great. The brunch buffet was amazing. Manuel made awesome omelets to order; Marlys and Simba were great hosts. The valet/shuttle and concierge services were great too.
Disliked: Asked about upgrading to Romance Package and was told it would be an additional $65 to buy a plush robe. I would have preferred to have been told at check in about the option and may have made a different decision. Also, it would be nice if the shuttle service ran later.

I'd give a 2 star...

Liked: The swimming pool.
Disliked: The noise, you can hear way to much between the walls. Wasn't happy with the stains on all the bedding. Including the bedding folded up in the closet. Pull out couch wasn't functional. Paint chipping everywhere. Coffee pot didn't work. For what we paid I was very disappointed that it didn't match the look an description online

Exceptional

Passable

Great hotel

Liked: Beautiful hotel, huge, quiet and calm. The best was breakfast , brunch, so tasty. Great experience

Superb

Exceptional

Good and relaxing

Liked: The breakfast was great especially the buffet on Sunday

Superb

Liked: Bars and Restaurant staff were amazing. Little pricey but that was ok.

Bad