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Crowne Plaza Memphis Downtown eeef
Crowne Plaza Memphis Downtown, 300 North Second Street, Memphis, TN | Area: Downtown Memphis North - Convention Center
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3.10
HOTEL RATING: 
GOOD
3.10 out of 5 (599 Ratings)
0.6 miles from Memphis centre
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Hotel Description
Free Wi-Fi an outdoor pool and on-site restaurant and bar are crowd-pleasers at the non-smoking Crowne Plaza Memphis Downtown. This 11-story hotel has 230 rooms all featuring the Crowne Plaza Sleep Amenities Program with new beds luxurious sheets duvets and extra pillows. Each room also has a large work desk with ergonomic chair two-line speakerphone with voicemail and free Wi-Fi. Amenities also include a coffee/tea machine mp3 connection free newspaper and a flat-panel TV with premium channels and pay movies. Bathrooms offer shower massagers and designer bath amenities. Crowne Plaza Memphis boasts an on-site restaurant and bar concierge service a seasonal outdoor pool and a fitness center. A lobby lounge operates until late in the evening and a business center offers 24-hour copying and faxing. A complimentary shuttle whisks guests to downtown Memphis attractions and on-site parking is available for an additional fee. Crowne Plaza Memphis is located one block from Memphis Cook Convention Center and the Memphis trolley line that provides access to attractions outside downtown. Entertainment and dining on historic Beale Street Sun Studio (the birthplace of rock 'n' roll) Center for Southern Folklore Memphis Rock 'n' Soul Museum and National Civil Rights Museum are all less than two miles from the hotel. A three-mile drive takes you to Memphis Zoo and Aquarium. Pink Palace Museum and Planetarium Liberty Bowl Memorial Stadium and Graceland are about 15 minutes away. The hotel is 15 miles from Memphis International Airport.

Check-in time: 16:00   Check-out time: 11:00
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Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
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Non Smoking
q
Accessible
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Free Breakfast
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Free Parking
B
Airport Shuttle
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Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Garden
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Room Service
` Safety Deposit Box
` Shops in Hotel
` Terrace
` Vending Machines
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Smoking area
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Gift shop
` Library
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` Sun terrace
` Outdoor pool (all year)
` Shuttle service (free)
` Special diet menus (on request)
` Shared lounge/TV area
` Mini-market on site
` Wheelchair accessible
` Daily maid service
` On-site parking
` Private parking
` Accessible parking
` Secured parking
` Daily Housekeeping
` Board games/puzzles
` Kid meals
` Kid-friendly buffet
` Parking garage
` Toilet with grab rails
` Higher level toilet
` Lower bathroom sink
` Emergency cord in bathroom

Crowne Plaza Memphis Downtown Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.10 out of 5)

Write a review

4

Very Good - 4 out of 5

Ruby Tue, 12 April 2011

The stay was great. The room was good, I have no complaint with the service. The only thing I wasn't satisfied with is no place was allowed for a corporate rate or AARP discounts and when I asked about it at the desk they could not do anything about it because they said you had already received your pay when I booked it. If anything can be done about it I would appreciate it very much.

3.6

Good - 3.5 out of 5

Anton Wed, 13 November 2019

Stay in Memphis

Liked: Reception staff excellent. Courtesy bus service good. Good fitness centre.
Disliked: Room was dated. Poor bar / restaurant service.

3.2

Pleasant - 3.1 out of 5

Gena Mon, 11 November 2019

We had a room that...

Liked: Dining room/bar staff were lovely.
Disliked: See above.

3.6

Good - 3.5 out of 5

Mike Sun, 10 November 2019

Good

Liked: The hotel staff is fantastic, very helpful and very friendly. The shuttle service was outstanding! It saved us from a lot of expensive parking and made our time downtown a worry free experience.
Disliked: There was no hot water for the shower at 12:30am. I reported it to the front desk and they offered to move us. I declined. We had hot water in the morning. Beds were a little too hard for me. The window lets in a lot of highway noise.

3.5

Good - 3.5 out of 5

Anonymous Thu, 7 November 2019

Good

4.5

Wonderful - 4.5 out of 5

Laura Tue, 5 November 2019

Great service and accommodation -...

Liked: Fanstastic friendly efficient staff. FREE shuttle service to and from Beale Street.. very often and on call if required. Car parking on site.
Disliked: All good

4

Very Good - 4 out of 5

Toll Sun, 3 November 2019

Very good

Liked: Service was the best. I can't remember the ladies names, but one was being trained and the other was training her. They were very professional and made me feel very valuable as a guest.
Disliked: The carpet could have been cleaner. (Mostly in the hall ways upstairs. )

4.6

Wonderful - 4.6 out of 5

Stephanie Thu, 31 October 2019

Convenient to downtown

Liked: Close to downtown area
Disliked: A little high but prices were up due to the concert so I think it should be less during normal visit

1.5

Poor - 1.5 out of 5

Anonymous Wed, 30 October 2019

Poor

Liked: the bartender (Amanda), greeter and Don.
Disliked: I had a client cancel a meeting last minute and I was in meetings all day with another that i didn't have a chance to inform the staff that i would be departing earlier than expected. Yet, I was charged the full amount of the stay. This is my 2nd year in the row staying at the crowne and because of this, it will be my last. St Jude Hospital is new account for me and they have a partner day every year. you've just lost all my future business.

2.1

Disappointing - 2.1 out of 5

Anonymous Wed, 30 October 2019

Shocking

Liked: The staff was friendly and very accommodating...
Disliked: The hotel was run down (it could use a Major facelift); the room had a terrible odor; the shower had super low pressure (it was a trickle of water coming out of the shower head)

5

Exceptional - 5 out of 5

Sergeant Tue, 29 October 2019

Exceptional

Liked: Everything Only 15 minutes to downtown
Disliked: Too easy to get a bit tipsy

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Crowne Plaza Memphis Downtown 300 North Second Street, Memphis, TN